Junior Scrum Master

Vonage; Town of Poland (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited Discretionary Time Off

Private Medical Insurance with depend-

Multisport Gym Membership

Educational Assistance Reimbursement

Lunch and Learn Sessions

Conference reimbursement and events

Volunteer Days: 3 per year

Prescription glasses reimbursement

Maternity and Paternity Leave

Job summary

Vonage is seeking a dynamic Scrum Master to join our global team and help drive the Agile transformation within one or more squads. You will work under the Lean Agile Center of Excellence (LACE) to implement SAFe practices and support PI planning, fostering a strong agile culture across teams.

We value a pragmatic, outcome-driven mindset, resilience in a multicultural environment, and the ability to coach teams through agile values, principles, and practices.

Qualifications

• Familiarity with Agile principles and methodologies (Scrum, Kanban, XP).
• Ability to coach and mentor teams in agile values and practices.
• Experience with data-driven decision making and continuous improvement.
• Strong communication and interpersonal skills for cross-team collaboration.
• Open to learning SAFe implementations and supporting PI planning.

Responsibilities

• Drive Agile transformation with the LACE team across Vonage.
• Introduce and foster an Agile culture within one or more teams.
• Assist Release Train Engineers with SAFe events planning and execution.
• Train, mentor, and support teams to follow agile values and practices.
• Use data to monitor performance and drive continuous improvement.
• Facilitate open communication and collaboration among teams and stakeholders.

Skills

Scrum

Kanban

XP

Agile

Coaching

Mentoring

Data-driven

Stakeholder

SAFe

Release Train

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters

We are seeking a dynamic and pragmatic Scrum Master to join our diverse global team. As a Scrum Master, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the first step in their career supported by an experienced Agile team.

Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing the Scaled Agile framework (SAFe) across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving SAFe implementation you won’t get from training or certification.

Your key responsibilities

• With the support of the LACE team you will help to drive the Agile transformation across Vonage. Your role will focus specifically on introducing a strong Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events.
• Train, mentor, and support teams to introduce and follow agile values, principles, and practices.
• Use a data driven approach to help teams monitor their performance and drive a culture of continuous improvement.
• Encourage open communication and active participation within and between teams.
• Identify and address impediments that could hinder the team's progress or productivity. Collaborate to find solutions and eliminate obstacles.
• Foster effective communication between team members and stakeholders. Ensure information flows smoothly and that everyone is aligned with the team’s goals and priorities.
• Support the Release Train Engineers with planning for and running SAFe events such as PI planning.

What you\'ll bring

Some experience as a Scrum Master with an awareness of one or more Agile methodologies such as Scrum, Kanban or XP will be useful to succeed in this role. Transferable experience from different career paths is welcomed.

The ideal candidate will be enthusiastic and open-minded and will be able to give examples of their pragmatic and outcome-driven approach. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their resilience and creativity when facing challenges. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial.

Required

• Familiarity with Agile principles and methodologies, such as Scrum, Kanban and XP.
• Strong interpersonal and communication skills, with the ability to foster teamwork and collaboration.
• Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress.
• Resilience and a problem-solving mindset, with the ability to not just identify issues but help find solutions.
• Eagerness to learn and adapt to new processes and tools.
• Ability to inspect and adapt in a dynamic environment.

Experience we consider a plus

• Previous experience in project management, software development, or Agile is a plus.
• There is scope for the right candidate to progress to a Release Train Engineer role in time so familiarity with SAFe would be useful.
• Familiarity with Atlassian suite (Jira, Confluence).

How you’ll benefit

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

LI-MW1

There’s no perfect candidate. You don\'t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you\'re passionate about what you could achieve at Vonage, we\'d love to hear from you.

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Who we are

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based …