Junior Salesforce Administrator

IDT Corporation; Newark (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

An innovative communications company seeks a Junior Salesforce Administrator to enhance their Salesforce platform. In this dynamic role, you will manage the Salesforce instance, ensuring smooth operations for over 300 users. You will collaborate with various departments to improve processes, automate tasks, and generate insightful reports. This position is perfect for someone who is detail-oriented, possesses strong project management skills, and is eager to grow professionally. Join a leading organization that values creativity and ethical standards while contributing to impactful projects in the communications industry.

Qualifications

• 1+ year of experience as a Salesforce administrator or developer.
• Mastery of Salesforce best practices and functionalities.

Responsibilities

• Manage day-to-day configuration, support, and maintenance of Salesforce.
• Liaise with departments to analyze and implement new processes.

Skills

Salesforce Administration

Project Management

Data Management

Process Automation

APEX Development

Agile Methodology

Education

Bachelor's Degree

Salesforce ADM 201 Certification

Salesforce Developer Certification

Tools

Salesforce.com

Job description

Net2phone, a rapidly growing division of IDT, is looking for a Junior Salesforce Administrator to manage the net2phone Salesforce instance. The perfect candidate will have deep knowledge of managing Salesforce.com instances including creating process flows, automating tasks and emails, and creating custom reports and dashboards.

We are looking for someone with a creative mind who holds themselves to the highest ethical standards, is driven, and has a strong desire for personal growth and professional success.

You will serve as a team contributor with the primary system administrator for the Salesforce.com environment with 300+ users. You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

You Would Be Able To:

• Liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing ones
• Work with custom objects / Apex development
• Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
• Manage data feeds and other integrations

We Would Like To See:

• Top-notch project management skills and a can-do attitude
• Flexibility to meet continuously changing priorities and challenges
• At least one year of experience as a Salesforce.com administrator or developer
• Mastery of Salesforce.com best practices and functionalities
• Background of driving projects to success
• ADM 201 and Developer certifications preferred
• Proficiency in Spanish preferred
• Experience with APEX development is a plus
• Agile environment experience is preferred

About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.Join us!