Junior Release Customs Analyst – No Experience Needed

Livingston International; Clayton (NC); On-site; USD 23,000 - 35,000; Full time

Job summary

Livingston is seeking an entry-level Release Customs Analyst to support the timely clearance and release of imported shipments. Learn international trade, customs brokerage, and logistics with comprehensive training.

No prior experience required, with exposure to client service and daily release operations. You will work in a fast-paced team, handling data entry, tariff classification, and documentation review to ensure compliance and efficient release.

Qualifications

• Excellent oral and written communication and organizational skills
• Client service oriented with internal/external clients and coworkers
• Ability to handle large volumes and meet tight deadlines
• Attention to detail, organization, completeness and accuracy
• Good analytical skills with problem-solving ability
• Ability to make decisions and recommendations within authorized limitations
• Excellent time management
• Ability to present a professional image
• Knowledge of Word and Excel

Responsibilities

• Ensure accurate and timely processing of shipments which could include all modes of transportation.
• Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process for both high and low value shipments.
• Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate.
• Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code
• Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment.
• Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates).
• Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts.
• Identifies ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations.
• Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations.
• Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards.
• Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution.
• Update, approve and release information for billing as required. (Canada only)
• When applicable, assist in billing and data entry (ASR – automated systems rating) where required.
• Participate fully with other team members in the day-to-day operation of Release Operations.
• Endeavor to utilize and take advantage of system automation tools that are available to support release processing.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Skills

Excellent communication

Client service

Attention to detail

Time management

Problem solving

Decision making

Organizational skills

Word and Excel

Education

High School/GED

Associates degree (preferred)

Tools

None

Job description

Livingston is seeking an entry-level Release Customs Analyst to support the timely clearance and release of imported shipments. Learn international trade, customs brokerage, and logistics with comprehensive training.

No prior experience required, with exposure to client service and daily release operations. You will work in a fast-paced team, handling data entry, tariff classification, and documentation review to ensure compliance and efficient release.