Junior Quality System Specialist

Loftware; Portsmouth (NH); On-site; GBP 25,000 - 36,000; Full time

Job summary

Loftware is seeking a motivated Junior Quality Systems Specialist to join our Global Compliance team. You will support the Quality Management System, assist with audits (SOC 2 Type II and ISO), CAPA tracking, and documentation updates while collaborating with cross‑functional teams across the organization.

This role offers hands‑on experience in a fast‑paced software company, with mentorship from the Director of Global Compliance.

Qualifications

• 1–2 years of experience in Quality Assurance, Quality Systems, Compliance, or a related field, or a recent graduate with internships.
• Bachelor’s degree in Quality Management, Engineering, Life Sciences, Information Systems, or related discipline.
• Basic understanding of quality management principles and ISO standards.

Responsibilities

• Support the maintenance of Loftware’s Quality Management System (QMS) and ensure documentation remains accurate and up to date.
• Assist with internal and external audits, including SOC 2 Type II and ISO audit activities.
• Help track and document CAPA, audit findings, and quality improvement initiatives.
• Assist with reviewing and updating quality procedures, policies, and documentation.
• Support customer RFI questionnaires related to quality and compliance.
• Collaborate with cross‑functional teams to promote quality best practices and continuous improvement.
• Assist with quality‑related activities for mergers and acquisitions as needed.
• Perform administrative and coordination tasks for the Global Compliance team.

Skills

Quality Assurance

Quality Systems

Documentation control

Audit support

ISO standards

English communication

Education

Bachelor's degree in Quality Management or related

Tools

QMS software

Document management

Microsoft Office

Job description

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title:

Junior Quality System Specialist

Please note: Visa sponsorship is not available for this role.

About the Role

Loftware is seeking a motivated, detail-oriented Junior Quality Systems Specialist to join our expanding Global Compliance team headquartered in Portsmouth, NH. This is an excellent opportunity for someone looking to build a career in Quality Systems and Compliance while gaining hands‑on experience in a global software company.

Reporting to the Director of Global Compliance, you will support the maintenance and continuous improvement of Loftware’s Quality Management System (QMS) and work closely with cross‑functional teams across the organization. You’ll receive guidance and mentorship while developing your knowledge of quality standards, compliance processes, internal auditing, and continuous improvement initiatives.

We’re looking for someone who is eager to learn, highly organized, and enjoys working in a collaborative, fast‑paced environment. If you’re curious, proactive, and passionate about quality, we’d love to hear from you.

Responsibilities

• Support the maintenance of Loftware’s Quality Management System (QMS) and ensure documentation remains accurate and up to date.
• Assist with internal and external audits, including supporting SOC 2 Type II and ISO audit activities.
• Help track and document corrective and preventive actions (CAPA), audit findings, and quality improvement initiatives.
• Assist with reviewing and updating quality procedures, policies, and documentation.
• Support customer Request for Information (RFI) questionnaires related to quality and compliance.
• Collaborate with cross‑functional teams to promote quality best practices and continuous improvement.
• Assist with quality‑related activities associated with mergers and acquisitions, as needed.
• Perform administrative and coordination tasks that support the Global Compliance team.

What You’ll Need

• 1–2 years of experience in Quality Assurance, Quality Systems, Compliance, or a related field, or a recent graduate with relevant internships or coursework.
• Bachelor’s degree in Quality Management, Business, Engineering, Life Sciences, Information Systems, or a related discipline, or equivalent practical experience.
• Basic understanding of quality management principles and an interest in learning about ISO standards, CAPA, auditing, and compliance.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Strong written and verbal communication skills in English.
• Proficiency with Microsoft Office applications; experience with document management or quality systems is a plus.
• Positive attitude, willingness to learn, and ability to work both independently and as part of a collaborative team.

Nice to Have

• Exposure to ISO 9001, ISO 27001, SOC 2, or other quality and compliance frameworks through education, internships, or previous experience.
• Experience working with document management systems or quality management systems.
• Internship or project experience in Quality Assurance, Compliance, or Process Improvement.
• Familiarity with software or technology companies.
• Interest in continuous improvement methodologies and process optimization.

How You’ll Stand Out

• You are naturally curious and enjoy learning new concepts and technologies.
• You have excellent attention to detail and take pride in producing accurate, high‑quality work.
• You are proactive, dependable, and willing to take initiative.
• You enjoy collaborating with others and building strong working relationships across teams.
• You demonstrate integrity, professionalism, and a commitment to continuous learning and improvement.
• You bring a positive attitude, adaptability, and a willingness to contribute wherever needed.

Why Join Us?

• Working for the undisputed global leader in a business‑critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About Us

We make the Supply Chain work

At Loftware, our end‑to‑end cloud‑based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

More about us: About Loftware | Global Leader in Enterprise Labeling & Packaging