Junior Network Engineer

Trace Systems Inc.; Scott Air Force Base (IL); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Employee wellness program

Life and disability insurance

Retirement savings plan

Company holidays

Paid time off

Job summary

Trace Systems Inc. is seeking a Junior Network Engineer to provide Tier I network operations, user coordination, monitoring, Active Directory support, ticketing, and troubleshooting for EACN at Scott AFB, Illinois.

The position requires DoD clearance, DoD 8140 readiness, and experience with TCP/IP, network monitoring, and incident ticketing. The role aligns with AFCERT requirements and may involve working across multiple teams and sites.

Qualifications

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Responsibilities

• Coordinate network requirements with users, site personnel, and higher-tier engineering support.
• Perform system administration tasks on Microsoft Active Directory networks.
• Operate Government‑furnished network monitoring tools, including SolarWinds, to provide real‑time statistics and support troubleshooting.
• Create, update, and verify incident tickets, including accurate descriptions, actions taken, and resolution details.
• Support the Air Force Network Operations Center, Network Operations Division, 26th Network Operations Group Detachment 2, Network Security Division, and AFCERT requirements.
• Assist with routine network checks, user coordination, documentation, escalation, and restoration of service.
• Maintain technical publications and support accountability for assigned EACN equipment when designated.

Skills

Network operations

Active Directory

Troubleshooting

Ticketing

Communication

Collaboration

Security compliance

Education

Bachelor's degree in Computer Science or related field

DoD 8140 training/qualification

CompTIA Network+ certification

DoD IA baseline certification

Tools

SolarWinds

Microsoft Active Directory

ServiceNow

Job description

Job Responsibilities

Trace Systems is seeking a Junior Network Engineer to provide Tier I network operations, user coordination, monitoring, Active Directory support, ticket documentation, and troubleshooting assistance for EACN at Scott AFB.

• Coordinate network requirements with users, site personnel, and higher-tier engineering support.
• Perform system‑administration tasks on Microsoft Active Directory networks.
• Operate Government‑furnished network monitoring tools, including SolarWinds, to provide real‑time statistics and support troubleshooting.
• Create, update, and verify incident tickets, including accurate descriptions, actions taken, and resolution details.
• Support the Air Force Network Operations Center, Network Operations Division, 26th Network Operations Group Detachment 2, Network Security Division, and AFCERT requirements.
• Assist with routine network checks, user coordination, documentation, escalation, and restoration of service.
• Maintain technical publications and support accountability for assigned EACN equipment when designated.

Job Responsibilities

Trace Systems is seeking a Junior Network Engineer to provide Tier I network operations, user coordination, monitoring, Active Directory support, ticket documentation, and troubleshooting assistance for EACN at Scott AFB. The project associated with this position is currently in the proposal stage.

• Coordinate network requirements with users, site personnel, and higher-tier engineering support.
• Perform system‑administration tasks on Microsoft Active Directory networks.
• Operate Government‑furnished network monitoring tools, including SolarWinds, to provide real‑time statistics and support troubleshooting.
• Create, update, and verify incident tickets, including accurate descriptions, actions taken, and resolution details.
• Support the Air Force Network Operations Center, Network Operations Division, 26th Network Operations Group Detachment 2, Network Security Division, and AFCERT requirements.
• Assist with routine network checks, user coordination, documentation, escalation, and restoration of service.
• Maintain technical publications and support accountability for assigned EACN equipment when designated.

Job Overview

Job Title: Junior Network Engineer

Location: Scott AFB, Illinois

Salary

Salary Minimum: $60,000

Salary Maximum: $78,000

The base salary range above represents the low and high end of the Trace salary range for this position. Actual salaries may vary above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Trace provides a variety of benefits to employees, including health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays and paid time off (PTO).

Minimum Qualifications

• Active, in‑scope US Government issued Secret clearance (minimum); higher‑level eligibility may be required based on assigned access.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role. DoD 8140 Work Role(s): 441 Network Operations Specialist, Proficiency Level: Basic; and may qualify through education, military training, certifications, or a combination thereof.
• Qualifying credentials include a Bachelors degree in Computer Science or Cybersecurity or Data Science or Information Systems or Information Technology or Software Engineering or completion of relevant military communications or network training.
• Qualifying certifications may include CND, Network+, or other DoD 8140‑approved certifications. Higher proficiency‑level or equivalent DoD 8140‑approved certifications applicable to the assigned work role may also be accepted.
• Strong verbal and written communication skills and the ability to coordinate effectively with technical and non‑technical personnel.
• Ability to work in a secure DoD environment and comply with applicable Air Force, installation, and program security requirements.
• 1+ year of IT support, network operations, system administration, or technical customer‑support experience.
• Current CompTIA Network+ certification, or ability to obtain it within six months of employment.
• DoD‑approved IA baseline certification commensurate with the position, or ability to obtain it within six months.
• Working knowledge of TCP/IP, network monitoring, Microsoft Active Directory, ticketing, and troubleshooting.

Desired Qualification

• Experience supporting Air Force users, classified networks, EACN, A2G2, SolarWinds, or ServiceNow.
• Relevant military communications, help desk, network operations, or technical training.
• Prior military service or experience supporting Department of Defense or U.S. Air Force customers.
• Experience supporting mission‑essential communications in distributed, multi‑site environments.

Education

• High school diploma or equivalent required; technical training or associate degree in information technology preferred.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad—whenever and wherever. We provide enterprise IT, engineering, full life‑cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.