Junior Network Engineer

City of New York; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

New York City Department of Transportation's IT & Telecom division seeks a junior-level network engineer to assist with daily administration of the DOT network, focusing on field office operations across NYC sites.

The role requires CCNA, a related degree or equivalent IT experience, and the ability to configure switches/routers, wireless devices and firewalls, plus documentation and travel to remote sites as needed.

Qualifications

• Bachelor's degree and 2 years LAN/WAN experience.
• Or 4-year high school diploma with 6 years IT experience.
• Equivalent education/experience per policy; credits substitute for experience.
• CCNA Certification is required.

Responsibilities

• Configure and deploy network switches, routers, wireless devices, firewalls for field operations.
• Rack and stack equipment and patch copper/fiber cabling in IDF & MDF.
• Lift heavy equipment such as UPS and enterprise switches as needed.
• Maintain devices with current patch levels and document changes.
• Monitor incidents and resolve issues across all DOT sites within SLAs.
• Travel to remote sites around the city as required.

Skills

Networking fundamentals

Troubleshooting

Documentation

Field operations

Education

Bachelor's degree + 2 years LAN/WAN experience

High school diploma + 6 years IT experience

Equivalent education/experience; 30 undergrad credits = 6 months experience; Master's substitutes 1 year

CCNA Certification

Tools

Cisco IOS

Network monitoring tools

Job description

*** IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF CERTIFIED IT ADMINISTRATOR (LAN/WAN), OR BE REACHABLE ON THE OPEN-COMPETITIVE LIST, EXAM #1111.*** The New York City Department of Transportation’s (DOT) IT & Telecom division is seeking a junior-level network engineer to assist with the daily administration of the DOT network, with a primary focus on field Office network operations. DOT is a medium-sized organization with 6000 users across 80 sites in NYC, with over 400 network devices. Under the direction of the Director of Infrastructure Services and in coordination and cooperation with the Network Infrastructure team, the successful candidate would be focused primarily on network Operations, but would also be responsible for the maintenance, configuration, and documentation of all network-related devices while complying with NYCDOT’s Cybersecurity Policies for baseline network device configurations for hardened security. The candidate must possess an eager desire to learn along with a solid foundational understanding of network standards, communication protocols and a clear understanding of how devices communicate on an Ethernet topology. The ideal candidate must possess a minimum certification of CCNA (Cisco Certified Network Associate). CERTIFIED IT ADMINISTRATOR (LA - 13652

Minimum Qualifications

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or
3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.

Preferred Skills

Responsibilities will include, but are not limited to, the following:

• Configure and deploy network switches, routers, Wireless devices, firewalls, and other devices as needed for DOT's Field business operations.
• Rack and stack the network equipment and run and patch copper/fiber cabling in IDF & MDF as required.
• Lift heavy equipment such as UPS and enterprise-class network switches for installation in racks or cabinets as needed. This equipment can weigh well over 50 pounds.
• Maintain network devices on the latest tested and approved patch levels.
• Document current network architecture and maintain these documents up to date as changes are made.
• Monitor and Close daily incidents within our incident management portal within the approved SLAs.
• Troubleshoot & resolve network-related issues across all DOT sites.
• Preference will be given to candidate who possess a driver's license valid in the state of New York with no restrictions, and show a willingness to travel to various remote sites on a regular basis around the city as required. This license must be maintained throughout duration of employment in this position.
• Valid CCNA Certification.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.