Junior Network Admin — PSLF Eligible, Tuition Reim

Diversus Health; Colorado Springs (CO); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Tuition Reimbursement Opportunities

Comprehensive Medical, Dental, and Vis

401(k) with a 4% Fully Vested Company

Paid Time Off, Sick Leave, and Paid H

Employee Assistance Program (EAP)

Life, AD&D, and Long-Term Disability

Professional Development and Career G

Meaningful Work Supporting Behavioral

Job summary

Diversus Health is seeking a Junior Network Administrator to maintain and support networks, VoIP, and unified communications. You will install, configure, and troubleshoot network hardware, cloud-based phone systems, and related infrastructure across multiple sites.

The role requires two years of LAN/WAN experience, knowledge of Meraki and Windows environments, and strong communication skills. Occasional after-hours work and travel between locations are expected.

Qualifications

• Associate degree in Information Technology or equivalent experience preferred.
• At least two years of experience with LAN/WAN network systems, cloud-based phone systems, and Microsoft Windows environments.
• CCNA certification preferred.
• Experience supporting organizational networks, communication systems, and end users in a professional environment.

Responsibilities

• Administer, maintain, and support organizational networks and internet connectivity.
• Install, configure, maintain, and troubleshoot network hardware, software, and communication links.
• Administer and support the organization's cloud-based phone system.
• Support related communication systems, including fax and paging platforms.
• Analyze and resolve end-user networking issues accurately and promptly.
• Provide Tier 3 escalation support for network, fax, paging, and related system issues.
• Escalate issues to support vendors or senior IT team members when appropriate.
• Provide end-user guidance and training when needed.
• Share technical knowledge and provide basic network maintenance guidance to IT Support Representatives.
• Monitor network performance and prepare reports regarding network statistics and system status.
• Maintain complete and accurate documentation for network infrastructure, phone systems, failover systems, testing, and associated configurations.
• Communicate professionally and effectively with internal and external customers.
• Work collaboratively with IT team members to balance workloads and resolve technical issues.
• Travel between Diversus Health locations as required to perform job responsibilities.
• Work after hours regularly and as operational needs require.

Skills

LAN/WAN

CCNA (preferred)

Windows environments

Meraki networking

Education

Associate degree in Information Technology

Tools

Meraki

VoIP

Firewalls

Job description

Diversus Health is seeking a Junior Network Administrator to maintain and support networks, VoIP, and unified communications. You will install, configure, and troubleshoot network hardware, cloud-based phone systems, and related infrastructure across multiple sites.

The role requires two years of LAN/WAN experience, knowledge of Meraki and Windows environments, and strong communication skills. Occasional after-hours work and travel between locations are expected.