Junior Mortgage Consultant

mutualmortgage; Seven Hills (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Inbound leads

Coaching

Growth potential

Work-life balance

Company culture

Advancement opportunities

Job summary

Mutual of Omaha Mortgage in Seven Hills, OH is seeking a Junior Mortgage Consultant to connect with customers by phone and email, guiding them through basic loan steps and gathering necessary information to move deals forward.

No mortgage experience is required as training is provided; many Junior Consultants advance to Mortgage Analyst roles with ongoing coaching and supportive leadership. This is a full-time position with growth opportunities.

Qualifications

• Sales or customer service experience required.
• Mortgage experience is a plus, but not required.
• Bachelor's degree preferred.
• Strong communicator who builds relationships easily.
• Proficient with Microsoft Outlook and basic software.

Responsibilities

• Contact customers by phone and email to answer basic loan questions.
• Gather information to move deals forward through the loan process.
• Assist with social media marketing and outreach to past clients.
• Support Mortgage Analysts and learn loan origination basics.

Skills

Sales experience

Customer service

Communication skills

Outlook proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

No mortgage experience? No problem.

At Mutual of Omaha Mortgage, we hand you warm, inbound leads from customers who are already interested in working with us — no cold calling, no buying your own leads, no guessing your way through it. We invest in your training from day one so you can build a real career in mortgage lending, starting now.

Company Overview

Mutual of Omaha Mortgage is a division of Mutual of Omaha Insurance, built on hometown values and a reputation customers already trust. That trust makes your job easier — when you call, people want to talk. We're a full-service lender offering residential mortgages, refinancing, and specialty loans, backed by an outstanding operations team and pricing that stays competitive in any market.

We operate in a fast-paced, entrepreneurial environment where everyone strives to be the best — and we invest in your growth every step of the way.

Job Summary

The Junior Mortgage Consultant role is your launchpad into loan origination. You'll work directly alongside experienced Mortgage Analysts, connecting with customers by phone and email, guiding them through basic questions about the loan process, and gathering the information needed to move deals forward. You'll also help drive social media marketing and reach out to past customers to keep relationships warm. This role is designed to grow — many of our Junior Consultants move into full Mortgage Analyst positions as they build experience.

Why Choose Mutual:

• Inbound Leads, Not Cold Calls— Our Mortgage Analysts work incoming leads from customers already interested in Mutual of Omaha Mortgage. It's the kind of opportunity most sales roles never offer.
• Coaching From Day One— No mortgage background? No inside sales experience? We provide extensive call coaching so you can build confidence and skill with real support behind you.
• Love What You Do— Help clients find real financial solutions. Sell from the heart, not with seedy tactics. Go home knowing you made a genuine impact in someone's life.
• Work/Life Balance— 40 hours a week, Monday–Friday, with flexible scheduling and robust benefits.
• Awesome Culture— Volunteer events, company outings, and some friendly competition on the ping pong table. Our family-like culture stands out.
• Room to Grow— Your hard work here creates your next opportunity. Many Junior Consultants advance into Mortgage Analyst and other roles over time.

The Person:

• You've got previous sales or customer service experience — full-time, part-time, any industry counts
• Mortgage experience is a plus, but not required
• Bachelor's degree preferred
• You're motivated, competitive, and driven to succeed
• You're a strong communicator who builds relationships easily
• You're comfortable in Microsoft Office, especially Outlook

The Perks:

• $17/hour base pay, plus commission on funded and closed loans— Junior Consultants typically earn an additional$500–$2,000 per monthin commission on top of base pay, depending on performance
• 40 hours/week, Monday–Friday — real work/life balance
• Medical, Dental, Vision, 401K with company match, and FSA
• Real growth opportunities into Mortgage Analyst and other roles

We're growing our office with long-term employees who are building a career, not just taking a job. If that's you, we want to talk.

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply.We offer an extensive compensation package. Benefits include:

• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• CompanyPaid Life Insurance
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• 401K with a generous employer match
• Free Legal Services
• Employee Loan Program