Junior Marketing Ops IT Analyst (Hybrid)

The J.M. Smucker Co.; Orrville (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The J.M. Smucker Co. is hiring an Analyst, IS Business Analysis - Marketing Operations in Orrville, OH. This entry-level hybrid role supports automated processes, integrations, and SaaS platforms, while assisting with requirements gathering and solution support.

Collaborate with stakeholders, learn technical systems, and contribute to running and project work within Marketing Operations & Information Systems.

Qualifications

• Bachelor's degree or equivalent in Information Technology or related field.
• Experience analyzing business requirements and translating them into technical requirements.
• Demonstrated ability to learn new tools, systems, or technologies.

Responsibilities

• Support day-to-day operations of automations, integrations, and SaaS platforms.
• Participate in incident triage, ticket resolution, and business support requests.
• Assist in requirements gathering, test cases, and solution delivery under guidance.

Skills

Business Analysis

Requirements gathering

Stakeholder communication

Learning mindset

Team collaboration

Education

Bachelor's degree in Information Technology or related field

Tools

SnapLogic

Power Automate

Copilot agent development

Prompt engineering

Job description

The J.M. Smucker Co. is hiring an Analyst, IS Business Analysis - Marketing Operations in Orrville, OH. This entry-level hybrid role supports automated processes, integrations, and SaaS platforms, while assisting with requirements gathering and solution support.

Collaborate with stakeholders, learn technical systems, and contribute to running and project work within Marketing Operations & Information Systems.