Junior Loan Servicing Specialist — Commercial Lending

Bbcnbank; Los Angeles, Northern (CA, KY); Hybrid; USD 36,000 - 39,000; Full time

Job summary

Bank of Hope is seeking a Loan Servicing Specialist I in Los Angeles to support our Commercial Lending Center. You will process boarding, closing, and documentation in Global Wave, receive loan payments, and handle disbursements and collateral activities.

Strong communication and analytical skills are essential. The role requires a minimum of one year in banking or related experience and knowledge of loan operations and regulations.

Qualifications

• Minimum 1 year experience in banking or related field.
• Knowledgeable in loan operations policies and procedures.
• Knowledgeable in banking regulations (State/Federal).
• Excellent written and oral communication; professional image.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to interact with all levels of bank personnel, departments and customers.
• Strong analytical skills to define problems, collect data, and draw conclusions.
• Ability to interpret extensive technical instructions and variables.
• Ability to identify problems and develop solutions; think critically.

Responsibilities

• Process loan boarding, closing, scanning and input tickler into Global Wave.
• Upload final signed loan documentation including CCR (or CCM) into Global Wave.
• Operate Loan Servicing window to receive loan payments.
• Process Loan Advance and Construction & Multi Advance loan disbursements.
• Process demands, payoffs, and paid off loan processing (collateral release).
• Process Loan Servicing Requests (system/Code changes, impairment, non-accrual, change of address, ACH/Auto payment setup, delinquent tax data, insurance tickler input, etc.).
• Input Collateral information and then upload into Global Wave.
• Handle vault filing.
• Handle all invoices.

Skills

Communication skills

Written skills

Oral communication

Analytical skills

Problem solving

Critical thinking

Professional image

Interpersonal skills

Customer service

Job description

Bank of Hope is seeking a Loan Servicing Specialist I in Los Angeles to support our Commercial Lending Center. You will process boarding, closing, and documentation in Global Wave, receive loan payments, and handle disbursements and collateral activities.

Strong communication and analytical skills are essential. The role requires a minimum of one year in banking or related experience and knowledge of loan operations and regulations.