Junior IT Systems Specialist

ServiceTec International Inc.; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Excellent healthcare benefits

401K with employer match

Paid time-off and sickness leave

Paid Military Leave

Job summary

ServiceTec International Inc. is seeking a Junior IT Systems Specialist at Orlando International Airport. This role involves providing technical assistance for personal computers and networks, mainly in a Microsoft Windows environment.

The position is full-time, non-exempt, requiring on-site shift work, as part of a 24x7 coverage schedule. Candidates should possess relevant education or 2 years of experience, along with expertise in hardware diagnostics and Microsoft applications.

Qualifications

• 2 years of equivalent work experience or a relevant degree.
• Ability to carry tools and test equipment up to 50lbs.
• A+, Net+, MCP, MCSE or relevant certifications are preferred.

Responsibilities

• Provide technical assistance to users of computers and networks.
• Maintain and troubleshoot operations and communications hardware.
• Support desktop hardware, software, and printers.

Skills

Knowledge of MS Windows

Computer hardware diagnostics

Support for Local Area Networks (LAN)

Installation and troubleshooting of hardware/software

Understanding of TCP/IP

Active Directory

Education

College diploma or university degree in Computer Science or related field

Tools

Microsoft Windows 10

Microsoft Office Suite

VPN

Network Printers (HP)

Job description

Junior IT Systems Specialist

Location: Orlando International Airport (MCO), Orlando, FL

Working as part of a larger team, the Junior IT Systems Specialist will provide technical assistance to users of personal computers, networks, servers, portable devices, and peripheral devices including maintaining and troubleshooting operations and communications hardware and applications and/or system software and peripheral devices in a predominantly Microsoft Windows environment with minor Apple OSX and iOS requirements.

This is a full time, salaried, non-exempt position and requires on-site shift work. Schedule consists of 8-hour shifts, five days a week, as part of a 24x7 rotational coverage (overnights included).

Basic Requirements

• College diploma or university degree in the field of Computer Science, Information Technology, or related field and/or 2 years equivalent work experience.
• Working knowledge of MS Windows and Windows based software.
• Thorough knowledge of computer hardware diagnostics and repair required.
• Proven experience in supporting Local Area Networks (LAN), servers, switches, and networking equipment.
• Proven experience with installation, maintenance and troubleshooting of system hardware, software, desktop support, and printers or equivalent systems and hardware.
• Experience and proficiency with the following applications and devices: Microsoft Windows 10, Microsoft Word, Excel, and PowerPoint, Microsoft Outlook including calendaring, contacts, PST files, rules wizard and delegate rights, Adobe, Smartphone devices, VPN, Network Printers (HP).
• Understanding and working knowledge of TCP/IP and Multicast technologies.
• Working knowledge and understanding of Active Directory.
• Must have a valid driver’s license.
• Ability to carry tools, test equipment and replacement equipment (up to 50lbs) independently and unaided.
• A+, Net+, MCP, MCSE or relevant certifications are preferred.

Benefits

• Excellent healthcare benefits: Medical and Dental.
• 401K including an employer match.
• Paid time-off and sickness leave.
• Paid Military Leave.

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract.

The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation.

We are thankful to receive any applications; however, only those selected for an interview will be contacted. Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.