Junior IT Security Analyst: Social Engineering & Analytics (Remote)

Creative Solutions Services, LLC; Framingham (MA); Hybrid; USD 114,616,000 - 134,123,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Creative Solutions Services, LLC is seeking an IT Security Analyst – Junior in Framingham, MA. The role is contract-based with onsite flexibility toward remote work, focusing on social engineering simulations, campaign analysis, and actionable security training across the organization.

You will measure human behavior changes, translate results into practical reinforcement, and build dashboards for leadership. Strong analytical skills and experience with Power BI, Excel, and SQL are essential.

Qualifications

• 2–5 years of experience in cybersecurity awareness or related security discipline.
• Experience designing, supporting, or measuring social engineering simulations, user awareness campaigns, behavior change initiatives, and remediation efforts.
• Ability to transform security and user behavior data into meaningful metrics, executive-level reporting, and risk-informed recommendations.
• Experience developing dashboards and reporting using Power BI or similar analytics tools.
• Demonstrated ability to analyze complex data in Excel, identify trends and patterns, develop meaningful insights, and present findings in a clear, actionable manner.
• Ability to write and execute SQL queries.

Responsibilities

• Research and monitor the social engineering threat landscape to inform risk-based simulation priorities, campaign themes, and timely response recommendations.
• Plan, coordinate, execute, and evaluate social engineering simulations and testing, including phishing, vishing, and other relevant scenarios where appropriate.
• Analyze campaign performance, user trends, reporting behaviors, and root causes to identify patterns and opportunities for focused and role-based training.
• Translate simulation results and security signals into practical training recommendations, reinforcement needs, and behavior-focused improvement opportunities.
• Support in-the-moment and event-driven reinforcement for unplanned or time-sensitive communications, helping reinforce secure behaviors.
• Develop clear metrics, dashboards, and leadership-ready summaries that connect human insights to business outcomes and measurable behavior change.
• Identify opportunities to streamline, automate, and improve reporting processes, including centralized metrics and KPIs for Cyber Engagement.
• Collaborate with Awareness and Training, Cyber Resiliency, business partners, and other stakeholders to align messaging and learning needs.
• Support external vendor relationship management for simulation and response capabilities, including coordination and continuous improvement opportunities.
• Moves social engineering work beyond campaign execution by connecting results to root cause, remediation, and measurable behavior change.
• Strengthens collaboration across Cyber Engagement by creating a consistent feedback loop between simulations, awareness content, and role-based training.
• Improve sustainability through repeatable reporting and metrics that can scale across global users and business functions.

Skills

Power BI

Excel

SQL

Analytical skills

Stakeholder mgmt

Tools

KnowBe4

Proofpoint

Job description

Creative Solutions Services, LLC is seeking an IT Security Analyst – Junior in Framingham, MA. The role is contract-based with onsite flexibility toward remote work, focusing on social engineering simulations, campaign analysis, and actionable security training across the organization.

You will measure human behavior changes, translate results into practical reinforcement, and build dashboards for leadership. Strong analytical skills and experience with Power BI, Excel, and SQL are essential.