Junior IT Security Analyst

Creative Solutions Services, LLC; Framingham (MA); Hybrid; USD 114,616,000 - 134,123,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Creative Solutions Services, LLC is seeking an IT Security Analyst – Junior in Framingham, MA. The role is contract-based with onsite flexibility toward remote work, focusing on social engineering simulations, campaign analysis, and actionable security training across the organization.

You will measure human behavior changes, translate results into practical reinforcement, and build dashboards for leadership. Strong analytical skills and experience with Power BI, Excel, and SQL are essential.

Qualifications

• 2–5 years of experience in cybersecurity awareness or related security discipline.
• Experience designing, supporting, or measuring social engineering simulations, user awareness campaigns, behavior change initiatives, and remediation efforts.
• Ability to transform security and user behavior data into meaningful metrics, executive-level reporting, and risk-informed recommendations.
• Experience developing dashboards and reporting using Power BI or similar analytics tools.
• Demonstrated ability to analyze complex data in Excel, identify trends and patterns, develop meaningful insights, and present findings in a clear, actionable manner.
• Ability to write and execute SQL queries.

Responsibilities

• Research and monitor the social engineering threat landscape to inform risk-based simulation priorities, campaign themes, and timely response recommendations.
• Plan, coordinate, execute, and evaluate social engineering simulations and testing, including phishing, vishing, and other relevant scenarios where appropriate.
• Analyze campaign performance, user trends, reporting behaviors, and root causes to identify patterns and opportunities for focused and role-based training.
• Translate simulation results and security signals into practical training recommendations, reinforcement needs, and behavior-focused improvement opportunities.
• Support in-the-moment and event-driven reinforcement for unplanned or time-sensitive communications, helping reinforce secure behaviors.
• Develop clear metrics, dashboards, and leadership-ready summaries that connect human insights to business outcomes and measurable behavior change.
• Identify opportunities to streamline, automate, and improve reporting processes, including centralized metrics and KPIs for Cyber Engagement.
• Collaborate with Awareness and Training, Cyber Resiliency, business partners, and other stakeholders to align messaging and learning needs.
• Support external vendor relationship management for simulation and response capabilities, including coordination and continuous improvement opportunities.
• Moves social engineering work beyond campaign execution by connecting results to root cause, remediation, and measurable behavior change.
• Strengthens collaboration across Cyber Engagement by creating a consistent feedback loop between simulations, awareness content, and role-based training.
• Improve sustainability through repeatable reporting and metrics that can scale across global users and business functions.

Skills

Power BI

Excel

SQL

Analytical skills

Stakeholder mgmt

Tools

KnowBe4

Proofpoint

Job description

IT Security Analyst - Junior

Location: Framingham, MA

Onsite Flexibility: Remote

Contract Details

• Position Type: Contract
• Contract Duration: 5 months (with potential to extend)
• Pay Rate: $40.00–$47.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

As an IT Security Analyst - Junior on the Cyber Engagement team, you will help understand, measure, and deliver social engineering simulations, prompt reinforcement, campaign analysis, and actionable recommendations that support a more secure-minded workforce. We are looking for a motivated, collaborative, detail-oriented IT Security Analyst - Junior who is curious about human behavior, persistent in improving outcomes, and comfortable turning data into practical action.

Key Responsibilities

• Research and monitor the social engineering threat landscape to inform risk-based simulation priorities, campaign themes, and timely response recommendations.
• Plan, coordinate, execute, and evaluate social engineering simulations and testing, including phishing, vishing, and other relevant scenarios where appropriate.
• Analyze campaign performance, user trends, reporting behaviors, and root causes to identify patterns and opportunities for focused and role-based training.
• Translate simulation results and security signals into practical training recommendations, reinforcement needs, and behavior-focused improvement opportunities.
• Support in-the-moment and event-driven reinforcement for unplanned or time-sensitive communications, helping reinforce secure behaviors.
• Develop clear metrics, dashboards, and leadership-ready summaries that connect human insights to business outcomes and measurable behavior change.
• Identify opportunities to streamline, automate, and improve reporting processes, including centralized metrics and KPIs for Cyber Engagement.
• Collaborate with Awareness and Training, Cyber Resiliency, business partners, and other stakeholders to align messaging and learning needs.
• Support external vendor relationship management for simulation and response capabilities, including coordination and continuous improvement opportunities.
• Moves social engineering work beyond campaign execution by connecting results to root cause, remediation, and measurable behavior change.
• Strengthens collaboration across Cyber Engagement by creating a consistent feedback loop between simulations, awareness content, and role-based training.
• Improve sustainability through repeatable reporting and metrics that can scale across global users and business functions.

Required Skills

• 2–5 years of experience in cybersecurity awareness, social engineering simulation, or related security discipline.
• Experience designing, supporting, or measuring social engineering simulations, user awareness campaigns, behavior change initiatives, and remediation efforts.
• Ability to transform security and user behavior data into meaningful metrics, executive-level reporting, and risk-informed recommendations.
• Experience developing dashboards and reporting using Power BI or similar analytics tools.
• Demonstrated ability to analyze complex data in Excel, identify trends and patterns, develop meaningful insights, and present findings in a clear, actionable manner.
• Ability to write and execute SQL queries.
• Strong analytical, communication, and stakeholder management skills, with the ability to work independently, manage competing priorities, and partner effectively across technical and business teams.

Preferred Skills

• Experience using security awareness and training tools (examples: KnowBe4 and Proofpoint).

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: one-round panel interview.

About the Client

This client is a Fortune 100 retailer and the world's leading off-price apparel and home fashions company, operating more than 5,200 stores across ten countries. With a business model built on delivering quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail, this organization has created one of the most distinctive and enduring value propositions in global retail. Internally, the organization offers a fast-paced, entrepreneurial environment where professionals in merchandising, operations, supply chain, corporate finance, marketing, and technology — including cybersecurity analysts, IT specialists, and data professionals — gain hands-on experience across a broad range of disciplines.

Job Number: 26-12503 Industry: Data & Analytics