Junior IT Engineer ID87006

AgileEngine, LLC.; Austin (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure. You will configure Okta integrations, administer Google Workspace and Slack, and manage endpoints across macOS and Windows with Intune and Kandji.

This hands-on role offers growth as you learn IT automation alongside senior engineers and contribute to efficient IT operations across the company.

Qualifications

• 2+ years hands-on experience supporting or managing SaaS platforms in a corporate environment.
• Familiarity with public cloud concepts and cloud-native technologies.
• Strong communication and ability to collaborate across distributed teams.
• Willingness to learn IT automation alongside senior engineers.

Responsibilities

• Assist configuring and maintaining Okta integrations and profile masters.
• Support admin of Google Workspace, Atlassian Suite, Slack, and GitHub to enhance employee experience.
• Help manage endpoints on macOS and Windows using Intune and Kandji (Iru).
• Serve as a reliable first-line support and escalation point for end-user issues.
• Learn basic IT automations using Okta Workflows and Jira Automation.
• Collaborate with senior staff to assess requirements and implement IT solutions.
• Identify opportunities to improve operational efficiency across teams.
• Maintain documentation for IT configurations, processes, and improvements.

Skills

SaaS platforms

DevOps/SRE principles

IT automation

Cross-team collaboration

Public cloud concepts

Tools

Okta

Google Workspace

Slack

GitHub

Intune

Kandji (Iru)

Jira/Atlassian

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations. This person helps configure Okta integrations, administers workplace platforms like Google Workspace and Slack, and manages endpoints across macOS and Windows devices. It is a hands-on role for someone eager to learn IT automation alongside senior engineers.

WHAT YOU WILL DO

• Assist in configuring and maintaining Okta integrations, Sandboxes, and profile masters across the organization.
• Support the administration of internal productivity and workplace SaaS platforms, including Google Workspace, Atlassian Suite, Slack, and GitHub, to enhance the employee experience.
• Support endpoint management for a mixed macOS and Windows device environment using tools like Iru (f/k/a Kandji) and Intune.
• Act as a reliable point of support and escalation for end-user technical issues.
• Learn and help implement basic IT automations using tools like Okta Workflows and Jira Automation to streamline routine tasks.
• Collaborate with senior team members to evaluate technical requirements and help implement sustainable IT solutions.
• Assist in identifying opportunities to improve operational efficiency across teams.
• Maintain and update documentation for IT configurations, processes, and system improvements.

MUST HAVES

• You must be authorized to work for ANY employer in the US (e.g., Green card holders, TN visa holders, GC EAD, H4 EAD, U4U with EAD), as we are unable to sponsor or take over employment visa sponsorship at this time;
• 2+ years of hands-on experience supporting or managing SaaS platforms in a corporate environment.
• Basic familiarity with public cloud concepts and cloud-native technologies.
• Exposure to DevOps/SRE principles, basic infrastructure-as-code concepts, or collaboration tool integrations.
• Strong communication skills and the ability to collaborate effectively across distributed, asynchronous teams.
• A proactive mindset with a strong desire to learn, grow, and build technical skills alongside senior engineers.
• Exposure to or an interest in automating repetitive IT tasks using workflow and automation tools.
• Strong problem-solving skills and a track record of executing assigned IT tasks reliably.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.

Meet Our Recruitment Process

Each step helps us understand your skills and overall fit.

If it's a match, you'll receive an offer.