Junior Estimator

Hendrick Automotive Group; Greensboro (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Terry Labonte Chevrolet Collision Center is seeking a Junior Estimator in Greensboro, NC. You will identify required body repair work, schedule repairs, and communicate estimates to customers while upholding Hendrick Automotive Group standards.

The ideal candidate has strong interpersonal skills, basic body shop knowledge, and the ability to work with technicians and insurance adjusters. This role requires dependable attendance and a commitment to safety and customer service.

Qualifications

• Working knowledge of body repair methods.
• Strong interpersonal and persuasive selling skills.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers, company personnel and insurance adjusters.

Responsibilities

• Schedules appointments with customer.
• Works with customer and Collision Center Technician to identify required repair work.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Enters itemized estimate on repair order and explains estimate to customer.
• Meets Collision Center standards for repair/order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations.
• Other duties as assigned.

Skills

Interpersonal skills

Persuasive selling

Microsoft Office

Communication

Education

GED

High School Diploma

Tools

Collision Center Management System

Job description

## Junior EstimatorApplylocations: Terry Labonte Chevrolet Collision Centertime type: Full timeposted on: Posted Todayjob requisition id: R-82013Terry Labonte Chevrolet Collision CenterLocation: 1401 Bridford Parkway, Greensboro, North Carolina 27407**Summary:** Responsible for identifying and documenting necessary body repair work for customers. Responsible for scheduling body work to be performed.**Supervisory Responsibilities:** This job has no direct supervisory responsibilities.**Essential Duties and Responsibilities** **include the following:*** Schedules appointments with customer.* Works with customer and Collision Center Technician to identify required repair work.* Offers additional services and repairs to customers.* Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.* Enters itemized estimate on repair order and explains estimate to customer.* Meets Collision Center standards for repair/order production.* Maintains CSI at or above Company standards* Maintains an organized, clean and safe work area* Participates in required training* Records all hours worked accurately in company timekeeping system* Follows Safeguards rules and regulations.* Demonstrates the Company’s Core Values* Complies with Company policies and procedures* Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.* Other duties as assigned**Qualifications:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.**Desired Education:**o GED**√** High School Diplomao Associate Degreeo Bachelor Degreeo Master Degreeo Doctorate Degree**Field of Study/Work Experience:**o Accountingo Automotiveo Businesso Human Resourceso Information Technology**Desired Work Experience:**o up to 3 years**√** 3-5 yearso 5+ years**Education/Experience:**Working knowledge of the body repair methods. Strong interpersonal and persuasive selling skills.**Certificates and Licenses:****√** Valid Driver’s Licenseo Automobile Salesperson License**Computer Skills:**Intermediate knowledge of Microsoft Office products. Ability and knowledge of Collision Center Management System and additional software programs to support operations.**Communication Skills:**Ability to understand and follow instructions. Ability to communicate effectively with customers, companypersonnel and insurance adjusters.**Attendance Expectations:**The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.**Physical Demands:**While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.**Environment Demands:**Duties are generally performed in the Collision Center area. Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians. Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.**Verbal and Writing Ability:**Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.**Math Ability:**Ability to add, subtract, multiply and divide.**Reasoning Ability:**Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.**Core Values:**To perform the job successfully, an individual should demonstrate the following Core Values:**Servant Leadership**Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.**Teamwork through Trust & Respect**Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.**Integrity**Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.**Commitment to Customer Enthusiasm**Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.**Passion for Winning**Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.**Accountability at All Levels**Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.**Commitment to Continuous Improvement**Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.