Junior Customer Success Manager — Remote & Global Accounts

Clutch Canada; Spain (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Global team

Remote Work Flex

Well-Being Day

Gym discount

Training allowance

Annual meetups

Diversity & Inclusion

Job summary

WorkMotion is building a world without borders and a remote-first culture. We are seeking a Junior Customer Success Manager who thrives on partnerships, strategic guidance, and data-informed decision making to drive long-term value across high-value accounts.

You will collaborate with Sales, Operations, Legal, Finance and Product to ensure consistent, impactful, and commercially aligned outcomes while growing in a fast-paced, globally connected environment.

Qualifications

• 1 year of experience in Customer Success, Sales or Business Development roles.
• Language: Native German; English fluency.
• Energetic, motivated with a proactive attitude that drives engagement and inspires confidence in clients and team members.
• Diligent documentation practices.
• Customer-centric mindset and relationship-building of clients.
• Ability to manage time and prioritize tasks to meet client needs.
• Collaborative approach across cross-functional teams to enhance client satisfaction.
• Strong negotiation and influencing skills.

Responsibilities

• Own and support the success of a high-value client portfolio.
• Drive structured account planning and proactive engagement, identifying risks and expansion opportunities.
• Manage executive-level stakeholders and complex multi-country setups.
• Monitor account health and metrics, ensuring long-term growth and retention.
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience.

Skills

German language

English language

Relationship building

Time management

Team collaboration

Negotiation

Tools

HubSpot

Salesforce

Job description

WorkMotion is building a world without borders and a remote-first culture. We are seeking a Junior Customer Success Manager who thrives on partnerships, strategic guidance, and data-informed decision making to drive long-term value across high-value accounts.

You will collaborate with Sales, Operations, Legal, Finance and Product to ensure consistent, impactful, and commercially aligned outcomes while growing in a fast-paced, globally connected environment.