Junior Consultant (NAPS)

Red Hat; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Red Hat in the United States is seeking a Junior Consultant to join the customer delivery team. You will participate in Red Hat's FASTER Program, a 10-month onboarding and development track that builds deep technical knowledge, customer engagement skills, and industry insights to excel in enterprise IT solutions using Red Hat platforms.

You will gain hands-on experience with Red Hat technologies, shadow experienced staff on on-site projects, and develop skills across Cloud, Automation, and AI.

Qualifications

• Passion and curiosity for open source technology.
• Strong technical skills in computer science, IT, or AI.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project.
• Willingness to travel regularly to customer sites and Red Hat offices.

Responsibilities

• Participate in the FASTER Program, a 10-month onboarding and development program to gain technical knowledge and customer engagement skills.
• Engage in shadowing and assist more experienced team members with on-site delivery and adoption of Red Hat technology.
• Develop technical skills spanning Cloud, Automation, and AI solutions through training and certifications.
• Apply technical skills to real-world customer projects and job shadowing opportunities.
• Build a professional network within the Services Delivery team and related groups.

Job description

Job Summary

As part of the customer delivery team, a Junior Consultant at Red Hat is a technical person who supports the on-site delivery, implementation, and adoption of Red Hat technology. These projects span various industries as we partner with customers to build enterprise IT solutions based on Red Hat platforms, which provide a trusted, consistent, and comprehensive foundation for any enterprise.

Do you thrive on solving complex problems and explaining technical concepts in an engaging way? If so, this is your chance to launch your career at the cutting edge of enterprise open source!

What you will do

As a Junior Consultant, you'll participate in the FASTER Program , Field Accelerator for Sales and Technical Emerging Roles (we do love a good acronym), a comprehensive 10-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2027 . Through this experience, you will:

• Discover all about Red Hat and how we support our customers in addressing their technical, developmental, and strategic business challenges with our comprehensive portfolio and services.
• Build a strong support network of your Peers, Manager, Mentor, and other Red Hatters within and outside of your team.
• Develop technical skills in the Red Hat portfolio that span Cloud, Automation, and AI solutions by completing training programs and attaining industry-recognized certifications.
• Apply your technical skills as you engage in meaningful customer projects, experiences, and job shadowing opportunities.
• Shadow and assist more experienced members of the Services Delivery team as they support the on-site delivery, implementation, and adoption of Red Hat technology
• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities.
• Gain an understanding of the processes and tools associated with enterprise-level solution architecture.
• Focus on your personal and professional development as you grow your career at Red Hat.
• Support the Sales organizations' goals to deliver customer business value, building enterprise IT solutions based on Red Hat platforms that create a trusted, consistent, and comprehensive foundation for any enterprise

What you will bring

• Passion and curiosity for open source technology, desire to build a career within the Tech industry, and expertise in emerging technologies
• Strong technical skills in computer science, IT, AI, or related fields, gained through university programs, upskilling boot camps, certificate programs, or military experience.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
• Motivation to engage in self-directed learning on new technologies
• Experience with any of Red Hat products (Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform) and/or related Open Source technologies (e.g. Fedora, Podman, Ansible, etc.) is also preferred
• Exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus
• Desire to be customer-focused, understanding customer needs, and helping them achieve their goals
• Willingness to travel regularly to customer sites for project work and to local Red Hat offices to engage other Red Hat associates
• Effective communication (written and verbal) and presentation skills
• Ability to work independently and collaboratively with internal teams and external customers
• Full professional proficiency in written and spoken English
• [For NAPS] Secret clearance or above required

Why Red Hat?

• Unparalleled Onboarding and Development: Set yourself up for long-term success through our structured development program (FASTER), which provides you with dedicated mentorship, hands-on practice activities, certifications, and exposure to a wide range of technologies.
• Impactful Work: Contribute to solutions that empower businesses worldwide and shape the future of open source.
• Open Culture: Work in a collaborative environment where your ideas are valued and respected.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement within a global organization.

Remember: You don't need to have experience with every skill listed to join Red Hat. This role is part of a developmental program designed to help you grow and develop your skills.

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