Junior Community Association Coordinator

The Management Trust; Reno (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

The Management Trust seeks an Assistant Community Association Manager in Reno, NV. This junior role provides administrative support to the Community Management team under the Regional Manager, handling site reviews, correspondence, and board-related tasks.

Must have a High School Diploma; Associate degree preferred. Strong MS Office skills, organization, and customer service are essential. Regular hours are Mon-Fri with occasional after-hours involvement.

Qualifications

• High School Diploma (or equivalent); Associate degree preferred.
• Ability to work independently with minimal supervision.
• Strong organizational and communication skills.
• Experience with governing documents and HOA operations is a plus.

Responsibilities

• Support completion of regularly scheduled site reviews and project walks for assigned portfolio as needed.
• Prepare custom letters, notices, newsletters, flyers, and customer letters for internal and external client needs at the direction of the Community Manager.
• Review governing documents and gain familiarity with Association rules and guidelines.
• Document System information with community information including: vendor contracts, Service contracts, Board/Committee Information, and Association information as a result of Association actions.
• Maintain Annual calendar and maintenance schedules as system reminders in accordance with governing documents.
• Assist CAMs with special projects for association needs, including research and custom administrative work; may include site inspections.
• Attend periodic meetings for minute taking, action lists, and others to assist with balloting and check-in.
• Assist Board and homeowners with questions pertaining to the Association, projects, or community guidelines.
• Provide support in Association fiscal management, including reviewing invoices, coordinating tax preparation and reserve study updates.
• Review and submit requests for vendor bids and contracted services; create RFP comparison charts.
• Initiate TRAC program for large scale projects.
• Assist CAM with preparation of Board packets, agendas, and calendars for scheduled meetings.
• Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Manage Association records requiring signature and store in appropriate location.
• Assist CAMs with meeting follow-up action items, including draft minutes.
• In CAM absences, oversee basic emergency vendor needs (e.g., plumber)
• Run reports and create custom reports using internal software platforms.
• Draft and distribute Association communications and updates.
• Monitor outstanding items for assigned community to avoid delays and backlog; follow up with internal and external partners.

Skills

Independent work

Highly organized

Multi-tasking

Reading governance documents

Microsoft Office

Strong communication

Customer service

Team player

Driver's license

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

The Management Trust seeks an Assistant Community Association Manager in Reno, NV. This junior role provides administrative support to the Community Management team under the Regional Manager, handling site reviews, correspondence, and board-related tasks.

Must have a High School Diploma; Associate degree preferred. Strong MS Office skills, organization, and customer service are essential. Regular hours are Mon-Fri with occasional after-hours involvement.