Junior Client Success Partner - Growth Path

DHI Group; Des Moines (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match and education assistance

Generous PTO, parental leave, flexible

Job summary

DHI Group, Inc. in Des Moines is seeking an Associate Client Success Partner to learn the craft alongside a Senior CSP, shadowing calls, handling CRM documentation in Salesforce, and supporting client‑facing materials and meetings.

You will progress by completing onboarding, product certifications, and learning milestones, growing product knowledge to support training sessions, and developing the judgment to manage your own book of business over time.

Qualifications

• Clear, professional written and verbal communication skills.
• Strong attention to detail and organization—able to manage multiple priorities with direction.
• A collaborative, coachable mindset with a genuine commitment to growth and continuous improvement.
• Willingness to learn Salesforce and Tableau and other client-success tools.

Responsibilities

• Shadow your assigned Senior CSP on client calls, taking notes and participating in post‑call debriefs.
• Handle CRM documentation, data entry, and account record maintenance in Salesforce and ClearanceJobs Admin.
• Support the Senior CSP with client‑facing materials, meeting agendas, and follow‑up documentation.
• Complete onboarding training modules, product certifications, and learning milestones on schedule.

Skills

Clear communication

Attention to detail

Collaborative mindset

MS Office proficiency

Education

High school diploma

Tools

Salesforce

Tableau

Microsoft Office

Job description

DHI Group, Inc. in Des Moines is seeking an Associate Client Success Partner to learn the craft alongside a Senior CSP, shadowing calls, handling CRM documentation in Salesforce, and supporting client‑facing materials and meetings.

You will progress by completing onboarding, product certifications, and learning milestones, growing product knowledge to support training sessions, and developing the judgment to manage your own book of business over time.