Junior Business Analyst - Salesforce & ERP Data Analyst

Septodont

Lancaster, Northern (Lancaster County, KY)

Hybrid

USD 59,000 - 72,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Comprehensive benefits package

Professional growth opportunities

Supportive work environment

Total rewards include bonus potential

Job summary

Septodont, a global leader in dental products, seeks a Junior Business Analyst in Lancaster, PA to join our data and systems team. You will load, validate, and maintain customer data in Salesforce, build dashboards, and support ERP transitions from Microsoft Dynamics to SAP with cross-functional collaboration.

The role requires a Bachelor's degree in a related field and 2 years of analytics experience; Salesforce and ERP certifications are a plus.

Qualifications

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
2 years experience in sales, business, marketing or financial analysis is preferred.
Coursework or certifications in Salesforce Administration, ERP systems (SAP, Microsoft Dynamics), or Business Process Management is preferred.
Additional certifications such as Certified Business Analysis Professional (CBAP) or Salesforce Certified Administrator are a plus.

Responsibilities

Load, validate, and maintain customer data in Salesforce.com.
Develop and deliver Salesforce reports and dashboards.
Map current-state (Microsoft Dynamics) processes and define future-state (SAP) workflows, controls, and handoffs across Order-to-Cash, Procure-to-Pay, and Record-to-Report.
Participate in transitioning activities from Microsoft Dynamics to SAP.
Coordinate requirements, data migration rules, functional testing (SIT/UAT), cutover readiness, and post-go-live stabilization in partnership with IT and functional owners.
Create and maintain high-quality process and system documentation.
Produce SOPs, swimlane diagrams, data dictionaries, and change logs; ensure version control and accessibility in central repositories.
Partner with cross-functional teams to align technology with business goals.
Collaborate with Sales, Operations, Finance, and IT to translate business needs into clear requirements, user stories, and acceptance criteria.
Enable users through training and support.
Develop training materials, conduct workshops, and provide Tier-1/Tier-2 support for Salesforce data processes and new SAP workflows.