Junior Business Analyst: Drive Change with Data

First Student; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

First Student in Cincinnati seeks an entry-level Junior Analyst to collaborate with business stakeholders, portfolio managers, and subject matter experts to understand the drivers of change and support strategic initiatives through technology. You will help document requirements, analyze data, and assist in delivering solutions, working with IT teams and end users with close supervision.

Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• BS/BA in IT, CS, engineering, management or related field, or equivalent experience.
• 1+ years' experience with one or more technologies.
• Basic understanding of IT infrastructure and systems.
• Proficiency in operating systems and common software applications.
• Strong problem-solving and troubleshooting skills.
• Good communication and customer service skills.

Responsibilities

• Builds relationships with stakeholders to understand key business functions and the processes they support.
• Elicits business requirements using interviews, workshops, surveys, and analysis.
• Translates information into detailed functional specifications and requirements.
• Assists in documenting business requirements and processes for traceability across design and delivery.
• Supports IT and business leads to address complex business challenges.
• Provides end-user support and troubleshooting with close supervision.
• Coordinates with users and groups to assess impact of changes in systems and ensure alignment with business needs.
• Delivers clear documentation and maintains up-to-date knowledge of trends to aid decision making.

Skills

Customer service

Problem solving

Communication

IT awareness

Education

BS/BA in IT, Computer Science, Engineering, Management, or related area

Tools

Operating systems

Common software applications

Job description

First Student in Cincinnati seeks an entry-level Junior Analyst to collaborate with business stakeholders, portfolio managers, and subject matter experts to understand the drivers of change and support strategic initiatives through technology. You will help document requirements, analyze data, and assist in delivering solutions, working with IT teams and end users with close supervision.

Strong communication and problem-solving skills are essential for success in this role.