Junior Application Engineer: Cloud & Hybrid Systems

The Citco Group Limited; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Citco seeks a software implementation and application support professional to join our Vendor Products IT team in Charlotte. You will install, configure, and support vendor applications, work across CRM, ETL, and mailbox management areas, and drive performance tuning in a hybrid AWS/on-prem environment.

The role requires a bachelor’s in CS/Engineering or related field, about 1 year of enterprise development or support experience, and strong SQL/PLSQL with some Python/PowerShell scripting.

Qualifications

• Bachelors degree or equivalent in Computer Science, Engineering, or Information Systems.
• Around 1 year experience in Enterprise Development or Application Support.
• Experience supporting 3rd party vendor applications and interfaces.
• Experience supporting and operating Cloud environments, preferably AWS.
• Strong experience with RDBMS, SQL and PL/SQL.
• Experience with Python coding, PowerShell scripting, shell scripting and CloudFormation is a plus.
• Knowledge of Windows, UNIX (Solaris, Linux), basic networking.
• AWS or other cloud certifications is beneficial.
• Demonstrated knowledge and skill with managing change.
• Customer-focused, flexible and collaborative in a fast-paced global environment.

Responsibilities

• You will analyze, support and maintain strategic bespoke business platforms in a hybrid hosting environment across AWS Cloud and on-prem.
• Provide engineering support of functional and performance issues on a range of applications
• Prepare changes, scripting, monitor and schedule updates to optimize operations
• Conduct performance analysis and tuning in application servers, database tiers and infrastructure
• Participate and collaborate across multi-functional groups in the operational support model
• Participate in the Operational Excellence strategy, including strategic monitoring and LEAN process improvement
• Install and configure new releases into Test and Production environments
• Coordinate the Release process with business groups, vendors and operations
• Communicate detailed descriptions of functionality changes and provide follow-up support as required
• Maintain applications, and Configure/Develop new system functionality
• Administer and resolve support requests coming from application users
• Create and run ad-hoc database queries / Reports
• Effectively Communicate with the user community
• Maintain existing interfaces, and Design and Develop application interfaces as required
• Maintain working knowledge of technical enhancements and new functionality
• Troubleshoot and resolve performance issues at the OS, Database, and SQL code levels
• Develop and execute database queries to manage tables
• Create, Copy, Move, and Delete databases
• Oversee technical environments including databases, application servers, and web servers
• Participate in QA and Stress Testing
• Provide direction and support to the Business Divisions for User Acceptance Testing
• Create Test Cases and coordinate execution of the Test Plans.

Skills

Application development

SQL

Python scripting

Cloud experience AWS

Communication skills

Education

Bachelor's degree in Computer Science / Engineering

Tools

AWS

SQL Server

PL/SQL

Job description

Citco seeks a software implementation and application support professional to join our Vendor Products IT team in Charlotte. You will install, configure, and support vendor applications, work across CRM, ETL, and mailbox management areas, and drive performance tuning in a hybrid AWS/on-prem environment.

The role requires a bachelor’s in CS/Engineering or related field, about 1 year of enterprise development or support experience, and strong SQL/PLSQL with some Python/PowerShell scripting.