Junior Account Support & Onboarding

ZAK+FOX; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A design company in New York, NY is looking for an entry-level sales support representative. In this role, you'll be the main contact for distribution partners and handle customer inquiries, maintain databases, and process orders. The ideal candidate should have 0-2 years of experience, be detail-oriented, technologically savvy, and possess strong communication skills. Teamwork and collaboration are key in this supportive sales environment.

Qualifications

• 0-2 years of professional experience, this is an entry level position.
• Professional demeanor through all forms of communication.
• Written and oral communication skills.
• Detail oriented.
• Technologically savvy.
• Ability to collaborate – teamwork is encouraged.

Responsibilities

• Operate as the main communication point of contact for distribution agents/showroom partners.
• Complete follow up on orders, address customer questions in a timely manner.
• Maintain and update client database and supporting materials.
• Process trade applications, onboard new clients.
• Fulfill marketing and sample requests.
• Collaborate with other departments.

Skills

Detail oriented

Written and oral communication skills

Technologically savvy

Ability to collaborate

Job description

A design company in New York, NY is looking for an entry-level sales support representative. In this role, you'll be the main contact for distribution partners and handle customer inquiries, maintain databases, and process orders. The ideal candidate should have 0-2 years of experience, be detail-oriented, technologically savvy, and possess strong communication skills. Teamwork and collaboration are key in this supportive sales environment.