Judicial Services Coordinator - Iredell County - REPOSTED

Adult Correction; Westwood (NC); On-site; USD 34,000 - 59,000; Full time

Job summary

NC Department of Adult Correction seeks a Judicial Services Coordinator to manage intake and supervision of probation cases. You will enter data, assign offenders, and coordinate with courts and community partners to ensure proper supervision and reporting.

The role requires strong communication, time management, and teamwork, with experience in court processes and applicable software. Training and advancement opportunities are available.

Qualifications

• Bachelor's degree in criminal justice, human services, psychology, or related field.
• Associate's degree with two years relevant court system or related experience.
• High school diploma with four years related experience.

Responsibilities

• Interview offenders and obtain information for probation oversight.
• Enter data into software systems and assign offenders for supervision.
• Identify interpreter and ADA accommodation needs.
• Provide reporting instructions and process transfers.
• Coordinate court and community partner interactions.

Skills

Interviewing

Data entry

Case assignment

Communication

Time management

Teamwork

Education

Bachelor's degree in criminal justice

Associate's degree + 2 years experience

High school diploma + 4 years experience

Tools

Email

OPUS

CSAS

ICOTS

FMS

AOC

Job description

Agency Adult Correction Division COO - Community Supervision Job Classification Title Judicial Services Coordinator (S) Position Number 60076143 Grade NC05

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

THIS IS A REPOST - PREVIOUS APPLICANTS NEED NOT APPLY

This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation/Parole Officer). The position shall obtain information from criminal offenders regarding new probation and community service cases placed under Community Supervision's authority. This entails:

• Interviewing offenders,
• Entering data into the appropriate software system,
• Assigning offenders for supervision,
• Determining if the offender requires interpreter services,
• Identifying if the offender requires accommodations under the ADA (Americans with Disabilities Act),
• Providing reporting instructions to the offender,
• Processing intrastate and interstate transfer cases out of court.

The position will monitor for compliance offenders sentenced to community service, including placement of both unsupervised and supervised offenders at an agency to perform work hours and may monitor a low-risk - low-needs offender caseload.

Knowledge, Skills, and Abilities / Management Preferences

THIS IS A REPOST - PREVIOUS APPLICANTS NEED NOT APPLY

Salary Grade Range: $33,902 - $59,327

Knowledge, Skills, and Abilities (KSAs) / Management Preferences

Recommended in this Position Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required. Applicants who possess the following skills are preferred: Work assignments may include providing technical support to staff within the state court through acceptance, examination and processing of legal documents and providing pre-sentence, pre-parole, post release investigations. The incumbent will perform a variety of administrative tasks including but not limited to preparing documents and tracking status of cases. Work involves significant contact with members and officials of the judicial system, community agencies, victims, and offenders, serving as the agency's representative in court, the community, and in maintaining public awareness of the community service program. The Judicial Services Coordinator should have the ability to exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders. Software programs used include but are not limited to: Email, OPUS, CSAS, ICOTS, FMS, AOC. Familiarity with any of these programs is a plus. Must be able to communicate effectively, both orally and in writing. Must behave in a professional manner at all times as this position holds a highly visible position within Community Supervision. Must possess exceptional time management and organizational skills and must be able to work under stressful situations. Must work as a member of a team in a variety of activities to include court intake.

Position Details

The Posting Will Close At 11:59pm The Night Before The End Date. Note to Current State Employees: The salary grade for this position is NC05. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase may result.

About the Division of Community Supervision

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post‑release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision. DCS collaborates closely with the NC Post‑Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use and re‑entry issues faced by our returning citizens. DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Minimum Education and Experience Requirements

• Bachelor's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience.
• Associate's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years' experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.
• High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience. Associate's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years' experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience. High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Additional Notes

All job postings close at 11:59pm the night before the End Date on the posting. If you are already a state employee, please search for jobs by clicking here.