Diagnostic Services Specialist

Adult Correction; Raleigh (NC); On-site; USD 48,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

The North Carolina Department of Adult Correction is seeking a Correctional Diagnostic Services Specialist to support diagnostic centers. You will review PSD reports, advise on operational improvements, and coordinate PSD programs with court requirements.

The role emphasizes policy interpretation and problem resolution in critical situations. Applicants should have a Bachelor’s degree in a human services field and experience with diagnostic processes, training delivery, and advisory services.

Qualifications

• Bachelor’s degree in a human services field and two years of related experience.
• Knowledge of the diagnostic process and related policies.
• Ability to develop and conduct diagnostic training sessions.

Responsibilities

• Provide support to diagnostic centers by resolving complex issues.
• Review electronic files and PSD reports to ensure compliance.
• Consult with administrative and field staff on operational problems.
• Coordinate PSD program setup, scheduling, and court reports.
• Research and prepare administrative reports on diverse topics.
• Assist in implementing policy changes and directives.

Skills

Diagnostic process

Policy interpretation

Training delivery

Advisory skills

Education

Bachelor's degree in human services

Job description

Agency Adult Correction Division COO - OPS - Institutions Operations Job Classification Title Correctional Diagnostic Svcs Spec (NS) Position Number 60070036 Grade NC12

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position will provide support services to assigned diagnostic centers by resolving complex issues, i.e. sentences, commitments, monitoring their production and their compliance with Division of Adult Correction-Prisons and diagnostic policy and procedure, by reviewing their electronic files and their PSD reports and otherwise acting in an advisory position. This position will provide consultations with administrative and field staff to assist in the identification and correction of problems related to operational issues; implementing legislative and policy changes and administrative directives; providing daily assistance with problems and situations requiring contacts with other sections or agencies, i.e. commitments, releases, OPUS issues. This position will also do research and reports for administrative staff on a variety of issues or topics on an as needed basis, often in critical situations, for example special work release cases, etc., for legislators, judges or the secretary’s office. This position will coordinate and administer the PSD program by chairing committees and writing reports to the court. He or she must also consult with other agencies about the PSD program, set-up and schedule PSD appointments and ensure proper disposition of all documents relating to the case at the conclusion of the study.

The following projects are the responsibility of the Diagnostic Services Branch and are assigned in equal number to each of the Specialists by the Diagnostic Services Branch Manager:

• Overseeing and ensuring compliance with DNA testing statewide;
• Providing training, monitoring the screening process and ensuring compliance at the diagnostic centers with the Exceptional Students Program, Non-English- Speaking Program and Consulate Notification;
• Daily monitoring of diagnostic centers production statistics;
• Revising and updating the Offender Rule Book as necessary;
• Revising and updating the Audio/Visual Offender Orientation video as necessary;
• Monitoring inventory of psychological test materials with yearly ordering and distribution;
• Setting up and participating in training programs for case analysts, admission technicians, and behavior specialists and offering other training as needed in addition to following-up in the field;
• Preparing the Diagnostic Services Branch monthly statistical report.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $47,703.00 - $83,479.00

This is a REPOST. Previous Applicants Must Reapply To Be Considered for This Vacancy

Internal Posting - This is an Internal Posting open only for current North Carolina Department of Adult Correction Employees, and eligible State Government Reduction in Force (RIF) Candidates from North Carolina State Government, or current temporary employees. Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred. Management Preferences Thorough knowledge of the diagnostic process. Working knowledge of the policies and procedures as it relates to the diagnostic process. Capability to interpret policies, procedures, and laws to diagnostic staff. Skills to develop and conduct diagnostic training sessions.

About The Division of Institutions

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitive services through trained custody staff, program facilitators, and administrative personnel.

Compensation and Benefits

State Benefits Information: The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website State Benefits for additional information.

Supplemental Application Information

Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions.
• Applicants may be subject to a criminal background check and drug screen.

Incomplete applications may impact screening and salary determination. If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in a human services field from an appropriately accredited institution and two years of experience as a Correctional Case Analyst.

• -OR- An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

State Application Resources/Frequently Asked Questions

Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more... All job postings close at 11:59pm the night before the End Date on the posting.