Judicial Operations Clerk (D6 Linn 143067)

State of Iowa; Cedar Rapids (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

IPERS plan

Paid holidays/vacation/sick leave

Employee discount program

Public student loan repayment program

Job summary

The Iowa Judicial Branch in Linn County is seeking a Judicial Operations Clerk to provide clerical support and customer service for efficient court operations and to maintain the integrity of court records.

Responsibilities include processing case-related documents, assisting court users, and ensuring accurate records through diligent filing and data management. Some travel to other counties within the judicial district may be required.

Qualifications

• Experience in customer service and clerical support in a professional office environment.
• Ability to manage confidential information with discretion and integrity.
• Strong attention to detail and accuracy in recordkeeping and filing.
• Excellent verbal and written communication skills with diverse stakeholders.
• Scope includes travel to other counties within the judicial district as needed.

Responsibilities

• Provide customer service to the general public, attorneys, and court staff in person and by phone.
• Process and file petitions, orders, warrants, writs, motions, and other court documents and media.
• Support records management and publication of information for completeness and accuracy.
• Assist with court operations, including basic bookkeeping and cashier duties.
• Prepare courtroom resources and equipment, including digital recording management software usage.
• Maintain office organization, supplies, and overall support for court operations.

Skills

Customer service

Clerical support

Attention to detail

Verbal communication

Written communication

Confidential data handling

Travel capability

Education

High school diploma or GED

Job description

The Iowa Judicial Branch, in Linn County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office to perform the clerical support and customer service for efficient court operations and the integrity of court records.

Duties for this position will include processing case-related documents such as petitions, orders, warrants, writs, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. Provide customer service to assist court users in-person and on the phone with general requests on court-related matters and answer case processing questions. Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. Respond to records requests and be involved in records management.

The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.

What’s in it for you:

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.98 - $34.74per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples of Duties and Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

1. High school diploma (or high school equivalency diploma).
2. One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code §602.8101.3

Preferred Qualifications

• Experience with court or legal process or terminology.
• Ability to manage multiple tasks with strong attention to detail.
• Experience with accurate record keeping.
• Ability to de-escalate difficult interactions professionally.
• Experience securing confidential information.