JRSS NOC Technician

Leidos; Shiloh (IL); On-site; USD 39,000 - 72,000; Full time

Job summary

An established industry player is seeking a skilled JRSS NOC Technician to join their team at Scott Air Force Base. This role involves executing critical network operations, ensuring maximum availability, and supporting the Defense Information Systems Agency's mission. The ideal candidate will have a strong foundation in network technologies and a passion for maintaining operational excellence in a dynamic environment. With a focus on collaboration and proactive problem-solving, this position offers an exciting opportunity to contribute to national security efforts while working with cutting-edge technologies in a 24/7 operational setting.

Benefits

Referral Bonus of $3,000

Clearance Opportunities

Professional Development Programs

Qualifications

• Must have DoD-8570 IAT Level 2 certification at start date.
• 1-3 years of experience in network operations.
• Ability to work in a 24/7 operation.

Responsibilities

• Execute network operations and analyze customer traffic.
• Assist with real-time customer failover during outages.
• Monitor network alarms and perform change management tasks.

Skills

Network Operations

Alarm Surveillance

Fault Management

LAN Maintenance

Performance Management

Routing Protocols

CISCO

Juniper

MPLS

VPN Technologies

Education

High School Diploma

Tools

MS Office Suite

Job description

Job #: R-00157139
Location: Scott Air Force Base, Illinois
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Remote Type: No Remote
Clearance: Secret
External Referral Program: Eligible
Referral Bonus Amount: $3,000
Sector: Digital Modernization

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Joint Regional Security Stack (JRSS) NOC for a JRSS NOC Technician at Scott AFB, IL.

Primary Responsibilities:

• Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure.
• Assist real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
• Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
• Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of the following: routers, switches, routing protocols, MPLS, VPN technologies, packet capture, out-of-band management.

Basic Qualifications:

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• High school diploma and 1-3 years of experience.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Must have an active DoD Secret security clearance.

Preferred Qualifications:

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite, i.e., Outlook, Excel, Word, Access, PowerPoint, Teams.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.

Original Posting:

April 8, 2025

Pay Range:

Pay Range $39,650.00 - $71,675.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 48,000 global employees, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.