JRSS NOC Technician

Leidos; Belleville (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading company is seeking a JRSS NOC Technician to support critical network operations at the DISA Global Operations Center. The role involves executing network operations, managing incidents, and ensuring maximum network availability. Candidates must possess relevant certifications and security clearance. This position offers a competitive salary range and the opportunity to work in a dynamic, 24/7 environment.

Qualifications

• Must have DoD-8570 IAT Level 2 certification at start date.
• 2-4 years of experience required.
• Must have an active DoD Secret security clearance.

Responsibilities

• Execute network operations and analyze customer traffic.
• Perform real-time customer failover during outages.
• Monitor network alarms and manage incidents.

Skills

Alarm Surveillance

Fault Management

LAN Maintenance

Performance Management

Network Topologies

Education

High School Diploma

Tools

CISCO

Juniper

MS Office Suite

Job description

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD), and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Joint Regional Security Stack (JRSS) NOC for a JRSS NOC Technician at Scott AFB, IL.

Due to contract requirements, US Citizenship is required along with a current clearance.

Our anticipated salary range for this role is $55,000 - $65,000

Primary Responsibilities:

Responsible for performing and training team on the following duties:

1. Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure.
2. Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
3. Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
4. Proactively monitor network alarms across platform specific network management tools.
5. Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
6. Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
7. Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, and out-of-band management.

Basic Qualifications:

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• High school diploma and 2-4 years of experience.
• Ability to work in a 24/7 operation.
• Experience with alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Must have an active DoD Secret security clearance.

Preferred Qualifications:

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office Suite: Outlook, Excel, Word, Access, PowerPoint, Teams.
• Additional certifications such as CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.