Jr Infrastructure Engineer

Zigabyte Corporation; Fort Meade (MD); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Zigabyte Corporation is hiring a Junior IT Infrastructure Engineer in Fort Meade, Maryland. This position involves supporting IT infrastructure operations and troubleshooting under senior guidance.

The ideal candidate will need a Bachelor's degree in IT related fields, be familiar with networking concepts, and hold a Secret Clearance. This hybrid role may require after-hours support during maintenance.

Qualifications

• 0–3 years of experience supporting IT infrastructure or enterprise systems.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with the installation, configuration, maintenance, and monitoring of servers.
• Support day-to-day IT infrastructure operations including health checks and patching.
• Troubleshoot hardware, software, and connectivity issues.
• Support Active Directory administration and account management.
• Assist with backup, recovery, and disaster processes.
• Monitor infrastructure alerts and respond to operational incidents.
• Support virtualization and cloud infrastructure administration.
• Maintain documentation of infrastructure and systems.
• Implement approved security controls.
• Coordinate with network, cybersecurity, and application teams.
• Participate in infrastructure upgrades and migrations.

Skills

Comptia Security Plus or 8570 equivalent

Secret Clearance

Basic understanding of Windows and/or Linux server administration

Familiarity with networking concepts

Experience with Microsoft 365 administration

Strong troubleshooting skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

Job description

Job Title

IT Infrastructure Engineer – Junior

Job Summary

This position may support on-site or, hybrid operations depending on contract requirements. Occasional after-hours support may be required during maintenance windows, outages, or infrastructure deployments.

Responsibilities

• Assist with the installation, configuration, maintenance, and monitoring of physical and virtual servers.
• Support day-to-day IT infrastructure operations including system health checks, patching, and performance monitoring.
• Troubleshoot hardware, software, and connectivity issues under the guidance of senior engineers.
• Support Active Directory administration, account management, and group policy implementation.
• Assist with backup, recovery, and disaster recovery processes to ensure data protection and system resiliency.
• Monitor infrastructure alerts and respond to operational incidents and service requests.
• Support virtualization technologies such as VMware, Hyper‑V, or comparable platforms.
• Assist with cloud infrastructure administration in environments such as Microsoft Azure or Amazon Web Services (AWS).
• Maintain infrastructure documentation, system inventories, diagrams, and standard operating procedures.
• Support cybersecurity and compliance initiatives by implementing approved security controls and remediation activities.
• Coordinate with network, cybersecurity, and application teams to support integrated enterprise solutions.
• Participate in infrastructure upgrades, migrations, and technology refresh projects.

Required Skills/Abilities

• Comptia Security Plus or 8570 equivalent
• Secret Clearance
• Basic understanding of Windows and/or Linux server administration.
• Familiarity with networking concepts including TCP/IP, DNS, DHCP, and VPN technologies.
• Experience with Microsoft 365 administration
• Understanding of virtualization and cloud computing concepts.
• Strong troubleshooting, communication, and organizational skills.
• Ability to work independently and within a team environment.

Desired Skills/Experience

• Knowledgeable of SIPR and NIPR networks
• Previous military experience
• Familiar with secure areas like SCIFs

Minimum Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred.
• 0–3 years of experience supporting IT infrastructure or enterprise systems.

Job Stipulations

• Able to dedicate 8 hours between 0700 and 1600 EST.
• Obtain and keep a secret level clearance

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.