JPAWS ADMINISTRATIVE SPECIALIST (6608)

Jefferson-Parish; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Jefferson Parish's JPAWS division seeks an Administrative Clerk to perform routine to moderately complex clerical duties. You will input data into PetPoint, assist with transport documents, update Petfinder, and create daily feel-good lists; provide exceptional service to rescues, partners, and fosters.

The role supports transport operations and records management. Must meet education/experience criteria and maintain accurate information for credit.

Qualifications

• High school diploma or equivalent.
• One year of paid clerical work including customer support.
• Two years of paid clerical work including customer support (Entrances and Promotional).

Responsibilities

• Input data into animal inventory system (PetPoint).
• Assist with transport documentation and travel logistics.
• Update Petfinder and create daily feel-good list.
• Provide superior customer service to transfer or rescue partners.
• Coordinate transport program operations and maintain records.

Skills

Data entry

Customer service

Clerical work

Education

High school diploma

Tools

PetPoint

Petfinder

Job description

Under general supervision of JPAWS Division Supervisor-Transport Coordinator, the purpose of the position is to perform routine to moderately complex, independent clerical duties, including the performance of minor administrative functions. For the current vacancy, the employee is responsible for inputting accurate data into animal inventory system (i.e., PetPoint), assisting supervisor with preparing or gathering transport documentation, updating Petfinder, and creating daily feel-good list. Provides superior customer service to Transfer or Rescue Partners. Offers pre and post rescue placement support throughout the placement process. Assists with coordinating transport program operations including but not limited to animal selection, travel logistics, records management, supply management, and vehicle management. Assists with delivering excellent customer service to rescues, fosters and transfer partners by gathering information to match them with appropriate animals. Assists with preparing daily stray reports for departmental social media pages. Adds new and available animals to Petfinder on a weekly basis; outcomes animals in Petfinder. Performs related work as directed. This position is an essential, emergency duty status worker and may not be relieved of duty when the Parish President or their designee recommends a voluntary or mandatory evacuation of Jefferson Parish. Position requires driving of a Parish vehicle, thus possession of a valid driver’s license and acceptable driving record will be given preference.

Meets one of the following:

• I. Current employment and permanent civil service status with Jefferson Parish in the classification of JPAWS Administrative Clerk.
• II. Current employment and permanent civil service status with Jefferson Parish and one (1) year of paid work experience performing varied clerical work to include providing customer support.
• III. Possession of a high school diploma or equivalent certificate; Plus, two (2) years of paid work experience performing varied clerical work to include providing customer support.(ENTRANCE AND PROMOTIONAL)

The examination may consist of a written test, a rating of training and experience, an oral panel interview or any combination thereof. Acceptable applicants will be notified of the time, date, and place of any assembled testing. Applicants must supply complete and accurate information concerning their training and experience including a detailed description of their work experience, the names and addresses of all previous employers and the dates of employment. The information is subject to verification and the Personnel Department reserves the right to determine the quality and quantity of education and experience claimed for credit.

JOB POSTING NO: 6608-04A

DATE: 01/06/23

AMENDED:09/04/26