Joybird Design Sales Associate

Joybird; New York (NY); Hybrid; USD 41,000 - 64,000; Full time

Benefits offered by this job

Health Insurance through Blue Cross/Bl

Dental and Vision Insurance

Paid Time Off

401k with match

Disability Insurance

Life Insurance and AD&D

Paid Bonding Leave

Health Savings Account

Tuition Reimbursement

Employee Assistance Program

Job summary

Joybird in Brooklyn, NY is seeking a Design Sales Associate to drive luxury sales and deliver a world-class customer experience in a premium showroom environment.

You will guide high-end clients, curate luxury looks, and build a personal client book while earning uncapped commissions and a monthly bonus. The role emphasizes premium materials, modern aesthetics, and exceptional service.

Qualifications

• 2+ years retail sales experience, with shift supervision preferred.
• Strong interpersonal and customer service skills required.
• Knowledge of furniture industry is a plus.

Responsibilities

• Guide high-end clients through a premium sales experience.
• Create inspired spaces with luxury furniture and décor.
• Cultivate a personal client book and drive store sales through outreach.
• Open/close the store and assist with coverage as needed.
• Maintain showroom design and visual standards according to merchandising guidelines.
• Deliver an exceptional customer experience and meet financial goals.

Skills

Retail sales

Customer service

Leadership

Merchandising

Tools

Mac OS

Microsoft Office

Job description

Job Summary:

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.

Job Description:

Sell Luxury. Live Modern. Earn Without Limits. Now Hiring: Design Sales Associate – Joybird Location: Brooklyn, NY Compensation: Base + Unlimited Commission Joybird isn’t just about furniture — it’s about creating one‑of‑a‑kind designs for every home. We’ve redefined how people bring their spaces to life, and now we’re looking for someone who shares that same passion and creativity on the sales floor. This is your opportunity to inspire customers, sell with purpose, and achieve real results — and real rewards.

What You’ll Be Doing:

Guiding high‑end clients through a premium sales experience. Creating inspired spaces with world‑class furniture and décor. Curating luxury looks while earning commissions with no ceiling.

What You’ll Get:

A sleek, modern showroom that feels more like a gallery than a store. Ongoing training in luxury sales, interior trends, and design consultation. Exclusive employee discounts so your own space turns heads. A brand that sells itself — and a team that celebrates success.

Who You Are:

Polished, persuasive, and endlessly ambitious. Passionate about modern aesthetics and premium materials. Obsessed with detail, service, and delivering the wow factor. Experienced in sales or retail (luxury experience = a major plus). You don’t do average — and neither do we. This is your chance to turn your love for modern luxury into a high‑reward career.

COMPENSATION for this location:

Base Pay: $18.00 per hour Commission: UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals

BENEFITS:

• Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions
• In‑Network Dental and Vision Insurance
• Paid Time Off
• 401k with match
• Disability Insurance Life Insurance and AD&D
• Paid Bonding Leave
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources

KEY RESPONSIBILITIES (other duties as assigned):

• Responsible for opening and closing the store and performing other duties in the absence of management.
• Assigned and are responsible for opening and closing the store with store keys and alarm code
• Responsible for daily sales reporting to the retail leadership
• Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
• Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
• Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

SCOPE & IMPACT:

This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.

MINIMUM REQUIREMENTS:

• 2+ years retail sales experience with shift supervision experience preferred
• Strong interpersonal and customer service skills required
• No travel required
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays

PREFERRED REQUIREMENTS:

• Passion for driving the customer service experience
• As a Key Holder you exhibit an aptitude for managerial responsibilities
• Knowledge of furniture industry a plus
• Ability to work well both independently and in a collaborative or team setting
• Proficiency in Mac operating systems and Microsoft office
• Strong leadership and communication skills both written and verbal

SUPERVISORY RESPONSIBILITIES:

No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Able to routinely move objects weighing over 50 pounds and to understand safety requirements

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. At Joybird, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

What You Can Expect:

Base Compensation Range: $18 per hour Commission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals The Compensation Range is at least the local applicable minimum wage and up to the high‑earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: https://learn.bswift.com/la-z-boy

About Us

Founded on the idea that people should never settle when it comes to home furnishings, Joybird is here to help customers bring their own personal style to their spaces with a mix of retro and modern designs and a plethora of customization options. With their digital, physical and virtual shopping experiences, Joybird is changing the way you buy furniture. Joybird prides itself on its ability to meet the demands and unique tastes of customers while providing a high‑quality product that will be enjoyed for years to come.

Our Core Values:

• Customer‑centric — You are passionate about delivering an end‑to‑end WOW experience for every customer.
• Transparent — You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.
• Results‑driven — You aim high and go beyond tradition and standards to reach our goals.
• Constantly evolving — You're never satisfied and are unafraid to be a better version of yourself.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.