Joybird Design Sales Associate

5 Stitch Industries Inc.; Mission Viejo (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

401k with match

Paid vacation

Life Insurance

Job summary

La-Z-Boy Incorporated (Joybird showroom in Mission Viejo, CA) seeks a Design Sales Associate to drive premium in-store sales and deliver an exceptional customer experience. Base pay $18/hour with UNCAPPED commission (2% on all sales) and a $500 monthly bonus upon meeting targets, plus rich benefits and a showroom focused on luxury aesthetics.

Responsibilities include opening/closing, sales leadership during peak periods, daily revenue reporting, and growing a client base through follow-up and

Qualifications

• 2+ years retail sales experience; shift supervision preferred.
• Polished, persuasive, and ambitious attitude.
• Experience in luxury or premium retail is a plus.

Responsibilities

• Open and close the store and perform duties in the absence of management.
• Lead on daily sales reporting and supervise the sales floor.
• Build and maintain a personal client book to drive store sales and provide top-notch service.

Skills

Retail sales

Shift supervision

Customer service

Luxury sales

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.

Job Description

Now Hiring: Design Sales Associate – Joybird. Location: Mission Viejo, CA. Compensation: Base + Unlimited Commission.

What You’ll Be Doing

• Guiding high-end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

What You’ll Get

• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A brand that sells itself — and a team that celebrates success.

Who You Are

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

Base Pay and Commission

• Base Pay: $18.00 per hour.
• Commission: UNCAPPED commission on written sales – 2% on all sales.
• Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals.

Benefits

• Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions
• In‑Network Dental and Vision Insurance Paid Vacation
• 401k with match
• Disability Insurance
• Life Insurance and AD&D Paid Bonding Leave
• Health Savings Account - Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
• Counseling sessions
• Financial and legal resources

Key Responsibilities

• Responsible for opening and closing the store and performing other duties in the absence of management.
• Assigned and are responsible for opening and closing the store with store keys and alarm code.
• Responsible for daily sales reporting to the retail leadership.
• Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
• Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow‑up, phone calls, and personalized outreach.
• Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

Scope & Impact

This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.

Minimum Requirements

• 2+ years retail sales experience with shift supervision experience preferred
• Strong interpersonal and customer service skills required
• No travel required
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays

Preferred Requirements

• Passion for driving the customer service experience
• As a Key Holder you exhibit an aptitude for managerial responsibilities
• Knowledge of furniture industry a plus
• Ability to work well both independently and in a collaborative or team setting
• Proficiency in Mac operating systems and Microsoft office
• Strong leadership and communication skills both written and verbal

Supervisory Responsibilities

No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.

Physical Demands/Work Environment

Able to routinely move objects weighing over 50 pounds and to understand safety requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Practices

What You Can Expect: Base Compensation Range: $18 - 22 per hour (varies by location). Commission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals. The Compensation Range is at least the local applicable minimum wage and up to the high‑earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education.

Weekly Hours

Weekly Hours: 40

Benefits for Employees in the US

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state mandated sick time.

Travel Requirements

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

Equal Opportunity Employer

At La‑Z‑Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

Disability Accommodations

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la‑z‑boy.com or by calling 734-242-1444.

Join Us

Come experience the power of comfort in your career! At La‑Z‑Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED‑certified world headquarters, we empower our people to build something amazing every day. If you’re ready to join an industry‑leading organization that values passion, innovation, and helping our communities, you’re ready to explore La‑Z‑Boy. There are chairs that need to be filled at La‑Z‑Boy. Find out if there’s one for you. La‑Z‑Boy has been building incredible furniture since 1927, and there's a reason people still want La‑Z‑Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard‑working, talented individuals coming together across the globe to continue our legacy and propel us into the future.