Joy Experience Specialist – Guest Service & Celebrations

Nothing Bundt Cakes #1209; Portland (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus based on attendance

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

Nothing Bundt Cakes is seeking a Joy Creator (JC) to greet guests with warmth, educate on cake options, and assist in crafting memorable celebrations at our bakery. You will promote promotions, process orders at the POS, and invite guests to join the Bundtastic Rewards program.

The role emphasizes guest satisfaction, teamwork, and maintaining a clean, inviting shop floor. Flexible shifts and advancement opportunities are available.

Qualifications

• Requires 17 years of age or older; guest service experience a plus.

Responsibilities

• Greet guests warmly and determine needs using NbC Sweet Steps of Service.
• Educate guests on NbC cake options, sizes, flavors, pricing and promotions.
• Suggest add-ons like balloons, candles and cards for celebrations.
• Process orders accurately using the POS system and invite guests to NbC rewards program.
• Maintain clean, organized bakery presentation and stock display cases.

Skills

Customer service

Communication

Sales/upselling

Cash handling

Multitasking

Education

No formal education required

Tools

POS system

Job description

Nothing Bundt Cakes is seeking a Joy Creator (JC) to greet guests with warmth, educate on cake options, and assist in crafting memorable celebrations at our bakery. You will promote promotions, process orders at the POS, and invite guests to join the Bundtastic Rewards program.

The role emphasizes guest satisfaction, teamwork, and maintaining a clean, inviting shop floor. Flexible shifts and advancement opportunities are available.