Joy Creator

Nothing Bundt Cakes #269; Fairview Park (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Vision insurance

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes #269 is hiring a Joy Creator to serve guests in person and by phone with creative celebration solutions. You will assist the Crafting department, perform light cleaning, and handle clerical tasks in a warm, welcoming environment.

The role requires no prior experience; training will be provided. Expect to work with a team to deliver joyful experiences and maintain high brand standards while supporting store operations.

Qualifications

• No experience required; training provided.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet guests in-store and assist with walk-in orders and questions.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Keep the retail area stocked, clean, and neatly merchandised.
• Assist crafting with design pieces and bows as needed.
• Upsell accessories, balloons, and other items to enhance celebrations.
• Provide friendly phone order support and guest tours when required.
• Adhere to company policies and uphold brand standards.

Job description

Benefits

• Free uniforms
• Health insurance
• Training & development
• Vision insurance
• Competitive salary
• Employee discounts

No experience necessary. We will train the right person to be an awesome member of our team!

Joy Creator Description

The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creators assist the Crafting department, perform light cleaning, and some clerical duties.

Compensation

The Joy Creators will earn at least $12.00 per hour to start. Candidatesmay be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks.

Responsibilities may include but are not limited to:

• Abides by all NbC policies and procedures
• Upholds NbC's image and brand
• Keeps case in retail area stocked with Bundtlets, 8" and 10" cakes, and back-up sample trays
• Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
• Folds cake boxes
• Introduces walk-in guests to our bakery and provides guest tour presentations
• Assists guests with walk-in orders while using creative celebration solutions
• Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
• Assists phone guests by placing incoming orders
• Acts as last line of defense for ensuring brand standards are met
• Operates point of sale (POS) system with accuracy and efficiency
• Gathers guest email addresses
• Maintains a strong knowledge of NbC's products, prices, and promotions
• Keeps retail area clean, swept, and neatly merchandised
• Dusts all retail surfaces, including all counter tops, and POS stations
• Performs duties assigned by Crafting department such as fluffing bows and making design pieces
• Assists other departments as necessary

Candidates must be able to lift 50 pounds. We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.

We can't wait to meet you!