Journeys Case Manager: Young Adult Housing & Skill Builder

Memorial Hospital of South Bend; Everett (WA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision health 옵션

403(b) retirement plan with agency mat

21 days PTO accrual in first year

10 agency-recognized holidays

Multilingual pay differential

Paid training & testing: CPR/first aid

Résumé du poste

The Journeys Case Manager at Cocoon House in Everett, WA provides client-driven case management to young adults (18-24) in permanent supportive housing, helping tenants achieve goals and build independence.

Responsibilities include assessments, goal setting, coordinating education and employment plans, facilitating workshops, maintaining confidentiality, and supporting tenants with housing stability and life skills in a collaborative, community-based program.

Qualifications

• High school diploma/GED or high school equivalency.
• Must be 21 years of age or older.
• 1 year minimum of experience working with youth or young adults experiencing homelessness.
• DCYF background clearance.
• Acceptable driver's abstract with no more than 2 violations within last 3 years.
• Possess a valid driver's license, auto insurance, and reliable transportation.
• Bilingual applicants strongly encouraged to apply.

Responsabilités

• Assist tenants in maintaining housing, including support around following a lease and maintaining units.
• Provide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networks.
• Conduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.
• Collaborate with Program Manager to provide community events, tenant council, and life skill activities for tenants at least twice a month.
• Maintain professional boundaries with residents while providing a supportive community environment.
• Complete daily log notes to ensure consistent and clear communication between staff.
• Attend meetings as required at program, agency, and community levels.
• Maintain tenant confidentiality in all activities.
• Perform light cleaning duties in communal areas, including but limited to: vacuuming, sweeping/mopping, and trash removal.
• Develop personalized education and employment plans, outlining realistic goals and action steps
• Provide ongoing support and guidance, monitoring progress and adjusting plans as needed
• Assist residents in exploring educational options, including GED preparation, vocational training, and college enrollment
• Coordinate, schedule, and facilitate opportunities for informational sessions from various educational institutes both on-site and off-site
• Facilitate, coordinate, and/or schedule Weekly/Monthly workshops and training sessions on essential job skills, including resume writing, interview techniques, job search strategies, and other relevant topics
• Provide one-on-one coaching to enhance life skills such as communication, problem-solving, organization, and time-management skills
• Coordinate access to computer labs, libraries, and online resources for job searching and skill development
• Support financial literacy education with residents to learn basic financial skills, budget creation, and how to maintain healthy financial habits
• Maintain an up-to-date resource directory of educational institutions, employment agencies, and community support services
• Provide guidance and resource connection for support in completing applications, securing financial aid, and accessing tutoring services
• Assist residents with accessing transportation, childcare, and other resources necessary for their education and employment goals
• Advocate for residents’ rights and needs with employers and educational institutions
• Seek out and build relationships with new community partners

Connaissances

Case management

Communication

Time management

Flexibility

Bilingual encouragement

Formation

High school diploma/GED

Outils

Data entry

Description du poste

The Journeys Case Manager at Cocoon House in Everett, WA provides client-driven case management to young adults (18-24) in permanent supportive housing, helping tenants achieve goals and build independence.

Responsibilities include assessments, goal setting, coordinating education and employment plans, facilitating workshops, maintaining confidentiality, and supporting tenants with housing stability and life skills in a collaborative, community-based program.