Journeyman Plumber - Field Technician

Neighborly - MRR: Shell Account; Texas; On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Branded company vehicle

iPad and service software

Paid time off

Medical, Dental, and Vision benefits

Paid training and professional develop

A real path to leadership

Job summary

Mr. Rooter Plumbing of Cypress is seeking a service‑oriented Journeyman Plumber who takes pride in craftsmanship and clear customer communication. This is a high‑impact, high‑trust role on a team that values professionalism and five‑star service.

You will run residential service calls independently, diagnose issues thoroughly, and perform high‑quality repairs with attention to safety and cleanliness. A long-term career path awaits with growth opportunities.

Qualifications

• Active Texas Journeyman Plumber License is required.
• Minimum 3 years of residential service plumbing experience.
• Strong diagnostic and customer-service skills; valid driver’s license and insurable driving record.

Responsibilities

• Run residential service plumbing calls independently and professionally.
• Diagnose issues thoroughly and present repair options.
• Perform high-quality repairs and installations with zero shortcuts.
• Follow the Mr. Rooter C.U.S.T.O.M.E.R. experience process to deliver five‑star service.
• Conduct whole-home plumbing inspections and make proactive recommendations.
• Maintain clean work habits, accurate documentation, and strong communication.
• Treat every home with respect and protect the customer’s property.
• Contribute to a positive, accountable field culture as our team grows.

Skills

Texas Journeyman License

Residential service plumbing

Diagnostic skills

Customer service

Driver's license

Background check clearance

Professional appearance

Communication

iPad usage

Service software

Tools

iPad

Service software

Job description

Journeyman Plumber – Mr. Rooter Plumbing of Cypress

Mr. Rooter Plumbing of Cypress is growing — fast — and we’re looking for a service‑oriented Journeyman Plumber who takes pride in their craft, communicates with customers like a pro, and wants to join a team that’s earning a reputation for doing things the right way.

This is not an entry‑level role.

This is a high‑impact, high‑trust position on a team that values professionalism, craftsmanship, and consistency.

What You’ll Do

• Run residential service plumbing calls independently and professionally
• Diagnose issues thoroughly and present clear, honest repair options
• Perform high‑quality repairs and installations with zero shortcuts
• Follow the Mr. Rooter C.U.S.T.O.M.E.R. experience process to deliver five‑star service
• Conduct whole‑home plumbing inspections and make proactive recommendations
• Maintain clean work habits, accurate documentation, and strong communication
• Treat every home with respect and protect the customer’s property
• Contribute to a positive, accountable field culture as our team continues to grow

Who Thrives Here

This role is ideal for someone who:

• Enjoys interacting with customers and solving problems
• Takes pride in doing the job right the first time
• Appreciates autonomy — managing your day, your calls, and your results
• Is patient, persistent, and detail‑oriented
• Is comfortable with tools, technology, iPads, and service software
• Isn’t afraid of the physical side of plumbing and takes pride in cleaning up afterward
• Wants a long‑term career path with real growth opportunities

Training & Support

You're already a skilled plumber — we’re not teaching you how to do your trade.

What we do provide:

• Systems training to deliver a consistent, high‑quality customer experience
• Coaching to help you increase efficiency, ticket average, and earning potential
• Access to advanced training modules to level up your skills
• A professional, supportive environment where excellence is the standard

This is professional development — not basic training.

How We Measure Success

We keep score, and we celebrate wins. Success is measured by:

• Offering and delivering the right solutions
• Quality workmanship done right the first time
• Efficient use of time and materials
• High customer satisfaction and five‑star reviews

Required Qualifications

These are non‑negotiable:

• Active Texas Journeyman Plumber License
• Minimum 3 years of residential service plumbing experience
• Strong diagnostic and customer‑service skills
• Valid driver’s license and insurable driving record
• Ability to pass background and drug screening
• Professional appearance and communication

What You Get

• Competitive base pay
• Commission that rewards performance and professionalism
• Paid training and professional development
• Branded company vehicle
• iPad and service software
• Paid time off
• Medical, Dental, and Vision benefits
• A real path to leadership as the team expands

Compensation

Starting pay range: $30.00–$36.00 per hour, depending on experience.

After onboarding, you will earn generous commissions based on performance and job profitability.

If You’re the Right Fit

You’re not just looking for a job — you’re looking for a place where your professionalism is valued, your craftsmanship matters, and your work makes a difference.