Plumber

Mr. Rooter LLC; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Dental Insurance

2 Weeks Paid Time Off

Health Plan

Accident Insurance

Disability Insurance

Paid Training – We make sure that you\

Branded Company-Provided Vehicle

iPad and Software

Job summary

Mr. Rooter Plumbing in Austin, TX is seeking a licensed Journeyman Plumber to service customers in homes. You’ll drive a company vehicle after training and earn commissions up to 25% based on performance, job profitability, and additional work performed. A signing bonus of up to $2,000 is offered.

This role requires a valid Texas Journeyman/ Master Plumber license, a clean background, and a current driver’s license. Training supports career growth in a family-friendly environment.

Qualifications

• Valid Texas Tradesman, Journeyman, or Master Plumber license required.
• Clean background check and valid driver’s license.
• Insurable for driving company vehicle.

Responsibilities

• Communicate with customers to diagnose plumbing problems in homes.
• Diagnose issues and present homeowner options to fix them.
• Perform whole home plumbing inspections and provide proactive recommendations.
• Provide repair and maintenance services with licensed team members.
• Follow the Mr. Rooter plumbing process from greeting to payment.

Skills

Customer interaction

Problem solving

Autonomy

Job description

Journeyman Plumber

This is a licensed plumber position. You must hold a valid Texas Tradesman, Journeyman, or Master Plumber license.

Up to $2,000 Signing Bonus

After the initial training period, you will earn generous commissions of up to 25% based on your overall performance, additional work performed, and job profitability.

Job Requirements

• Must be able to lift at least 100 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
• Must have a valid tradesman, journeyman, or master plumber license.
• Clean background check

Benefits

• Dental Insurance
• 2 Weeks Paid Time Off
• Health Plan
• Accident Insurance
• Disability Insurance
• Paid Training – We make sure that you have the knowledge and skills to grow in your career.
• Branded Company-Provided Vehicle – After you are on your own, you’ll be driving your own van. Plus, you can take the vehicle home, so you’ll have no commuting costs.
• iPad and Software - We use state-of-the-art technology and software to make onsite customer interactions faster and easier.

Here’s What You’ll Be Responsible For

Initially, you’ll team up with a more experienced tech to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be the face of the company and critical in providing an excellent experience for our customers.

You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

• Communicating with the Customer – You’ll meet customers who contact us to help solve problems in their homes with their water and plumbing systems.
• Diagnosing the Issue – Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem.
• Completing Whole Home Plumbing Inspections – You’ll offer and conduct whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
• Providing Repair and Maintenance Services – You’ll tag-team with other licensed plumbers on our team who will perform the work only a licensed professional is authorized to do.
• Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to collecting payment.

If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!

Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a plumbing service professional, you’ll be doing something that matters!

As a licensed plumber you will be trained using the proven Mr. Rooter system as a service professional in the plumbing industry, running your own service calls.

Plus, you’ll be on a career path for more advanced plumbing skills and credentials that will give you future job security and an opportunity to grow your income. That’s why this is the best plumbing job on the planet!

How to Know if You Are a Good Fit for this Service Professional Position

This job isn’t for everyone, you’ll follow a system designed to create a positive customer experience and help you deliver a successful outcome. It can be hard work, long days, indoors and out, and you’ll work in various conditions. If you like what you see below, keep reading:

• You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
• You like the autonomy of working alone. After your initial training, you’ll be in your own company-provided van. You’ll make your own calls, helping homeowners determine the best solution for their plumbing problems.
• You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
• You like working with tools and technology. You’ll need to be comfortable using a variety of different hand tools and power tools. You’ll also work with digital technology such as iPads and software applications. We’ll teach you the best way to use every tool required to perform the work.
• You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. Occasionally, you’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
• And afterward, you like to clean up. You take pride in your appearance and bring professionalism to your game. You’ll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We’ll show you multiple ways and different options for opportunities to grow your career in the plumbing industry.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There’s even a physical scoreboard at the office so that we can celebrate the victories.

Here are some of the things we measure:

Offering and Delivering Solutions – We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.

Quality Workmanship – We make sure we get it done right, the first time.

Operating Efficiently – We stay productive with our time and carefully use materials to avoid waste.

High Customer Satisfaction – We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers.

If you’re ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step!