Job Senior Conversational AI Architect at Remote

Propelsys Technologies LLC; Texas; Remote; USD 170,000 - 250,000; Full time

Job summary

Propelsys Technologies LLC is seeking a Senior Conversational AI Architect for a remote role. You will lead development and deployment of voice agents, steer agentic workflows, and evaluate product capabilities across conversational platforms and cloud services.

The role requires senior-level oversight across workflows, technical issues, and product evaluation in a distributed environment. The candidate should be proficient with major CC tools and cloud services (AWS, Azure, Google Cloud) and

Qualifications

• Experience in designing and deploying voice agents.
• Knowledge of agentic development and conversational AI workflows.
• Ability to evaluate product capabilities across conversational components.
• Hands-on familiarity with major contact center tools and cloud services.

Responsibilities

• Voice Agents development and deployment
• Agentic development and optimization
• Oversee issues across conversational workflows and agent workflows
• Architect and evaluate product capabilities across cloud services and CC tools

Skills

Voice agents

Agentic development

Conversational workflows

Product evaluation

Tools

AWS

Azure

Google Cloud

Amazon Connect

Google Customer Engagement Suite

Poly AI

Nuance Copilot Studio

Cognigy

Replicant

Decagon

Assort Health

Hippocratic AI

Eleven Labs

NICE

Genesys

Five9

Job description

Job Title: Senior Conversational AI Architect

Job Location: Remote

• Voice Agents development and deployment


• Agentic development


• AWS/ Azure / Goolge services...


• Senior enough to look at issues across conversational workflows, Agent workflows, technical issues and Product evaluation capability


• Tools other than Poly AI: Google Customer Engagement Suite (formerly Dialogflow and Contact Center AI)


• Amazon Connect


• Microsoft (Nuance and Copilot Studio)


• NICE, Genesys and Five9


• Cognigy, Replicant, Decagon, Assort Health, Hippocratic AI Eleven Labs

Thanks and Regards, Madhu Challa | Sr. Technical recruiter Propelsys Technologies | 4975 Preston Park Boulevard, Suite 70 West
Plano, TX 75093