Job Posting Title Specialist Account Manager - Connected Communities

AT&T Services, Inc.; Indianapolis (IN); Hybrid; USD 58,000 - 87,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Employee discounts 50% on AT&T plans

Job summary

AT&T inc. in Indianapolis is seeking a Specialist Account Manager to grow our Connected Communities through targeted field sales and on-site events.

You will meet with property managers, drive subscriber growth, and coordinate with marketing, events, and channel teams to deliver an outstanding customer experience. The role requires 2+ years in telecommunications or related sales, strong interpersonal and organizational skills, and the ability to manage an assigned portfolio to meet sales

Qualifications

• 2+ years telecommunications and sales commission experience required.
• Bachelor's degree preferred.
• Ability to independently manage an assigned portfolio and meet sales objectives.

Responsibilities

• Meet with property managers to form relationships.
• Develop and manage sales opportunities to meet targets.
• Drive product adoption and market penetration with targeted strategies.
• Drive subscriber growth across Connected Communities through data-driven execution.
• Build and maintain strategic relationships with property managers, HOAs, builders, developers, and community stakeholders.
• Coordinate cross-functional sales, marketing, events, and channel resources for a consistent customer experience.
• Maintain knowledge of communities, activity, market opportunities, and performance.
• Own community relationships and drive issue resolution.

Skills

Sales experience

Interpersonal skills

Organizational skills

Market analysis

Team player

Education

Bachelor's degree preferred

Job description

Overall Purpose: Responsible for driving business growth by building and maintaining strategic relationships and ensuring exceptional customer experience. This role focuses on increasing product adoption and market penetration through targeted sales strategies and the execution of engaging on-site events. Serve as a trusted advisor and primary point of contact who fosters long-term partnerships and achieves sales objectives within the assigned territory.

Key Roles and Responsibilities:

• Meet with property managers at their locations to form strong relationships.
• Develop and manage sales opportunities to meet sales targets.
• Drive increased product adoption and market penetration through targeted sales strategies, early customer engagement, and disciplined field execution.
• Drive subscriber growth and penetration across assigned Connected Communities through focused, data-driven sales execution.
• Build and maintain strategic relationships with property managers, HOAs, builders, developers, and other community stakeholders.
• Influence customer decisions early by establishing awareness and engagement throughout the community lifecycle.
• Coordinate cross-functional sales, marketing, events, and channel resources to deliver a consistent and effective customer experience.
• Maintain deep knowledge of assigned communities, including construction activity, market opportunity, property conditions, and sales performance.
• Analyze community performance and field intelligence to identify gaps and recommend improvements to offers, messaging, channels, and execution.
• Serve as the primary point of ownership for the community relationship, coordinating resources, escalating barriers, and driving issues through resolution.

Skills and Qualifications:

• Proven sales experience, preferably in property management, real estate, or B2B environments.
• Strong interpersonal and communication skills.
• Strong organizational skills with the ability to independently manage an assigned portfolio, establish priorities, follow through on commitments, and deliver against sales objectives.
• Ability to analyze market and community performance, identify trends and performance gaps, and recommend actions that improve results.
• Goal-oriented, self-motivated, and a team player.

Education:

• Bachelors Degree preferred.

Experience:

• 2+ Years Telecommunications and sales commission experience required.

Supervisory:

• No.

This is a field sales virtual job that might require you to go onsite when needed.

Our Specialist Account Manager Conn Comm jobs earn between $57,800.00 - $86,600.00 + commission $30,000.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Weekly Hours: 40
• Time Type: Regular
• Location: Indianapolis, Indiana
• Salary Range: $57,800.00 - $86,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.