Job Posting Title Retail Sales Associate / Customer Service

Amazing Lash Franchise, LLC; Fort Worth (TX); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Membership sales commissions & bonuses

Full and/or Part time available

Free lashes and discounts on services

Ongoing training and support

Job summary

Amazing Lash Franchise, LLC is seeking a Retail Sales Associate / Customer Service Representative to join our Fort Worth studio. You will promote memberships, handle phone calls, bookings, and greet guests with enthusiasm.

Responsibilities include outbound communication, maintaining a friendly lobby, and hitting a Membership Sales Closing rate of 40%+. We offer competitive pay, flexible hours, training, and perks such as free lashes and staff discounts.

Qualifications

• Experience in retail sales or customer service preferred.
• Ability to promote memberships and products effectively.
• Strong communication and closing skills.

Responsibilities

• Promote and sell Amazing Lash Studio Memberships and retail products.
• Answer phone calls, book appointments, and greet guests.
• Make outbound calls, send texts, and email guests daily.
• Maintain a friendly lobby and assist guests with questions.
• Maintain Membership Sales Closing of 40%+ and collaborate with team.

Skills

Sales

Customer service

Communication

Phone etiquette

Guest greeting

Tools

POS system

Job description

Overview

Do you thrive in a fast-paced, results-driven team environment? If so, we’re the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Retail Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan
• Membership sales commissions and bonuses depending on performance
• Full and/or Part time available
• FREE lashes and discounted services & products
• Ongoing training and support

In this role you will:

• Promote and sell Amazing Lash Studio Memberships and retail products
• Answer phone calls, book appointments, and enthusiastically greet guests
• Make outbound calls, send texts, and email guests daily
• Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
• Maintain cleaning, organizing, and maintenance of lobby and studio public areas

What we are looking for:

• A reliable go-getter with an understanding of the sales process
• Someone outgoing, self-sufficient, and motivated
• Ability to responsibly open and close the studio; this is a key holder position!
• A professional appearance at all times

Legal Disclaimer

©2023 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.