Retail Sales Associate / Customer Service

Amazing Lash Studio; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Membership sales commissions

Free lashes

Discounted services & products

Ongoing training and support

Flexible hours

Job summary

Amazing Lash Studio in Austin, TX is seeking a Retail Sales Associate / Customer Service Representative to promote memberships and retail products, answer calls, book appointments, and warmly greet guests. You will also make outbound texts and emails daily, maintain a friendly studio environment, and strive to achieve a 40%+ membership sales closing while collaborating with Lash Consultants.

This role offers competitive pay with commissions, flexible full- or part-time hours, and ongoing

Qualifications

• Experience in a retail sales environment.
• Ability to greet guests and handle inquiries.
• Excellent communication and upselling skills.

Responsibilities

• Promote and sell Amazing Lash Studio Memberships and retail products
• Answer phone calls, book appointments, and enthusiastically greet guests
• Make outbound calls, send texts, and email guests daily
• Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
• Maintain cleaning, organizing, and maintenance of lobby and studio public areas

Skills

Sales

Customer service

Communication

Retail environment

Job description

Overview

Do you thrive in a fast-paced, results-driven team environment? If so, we’re the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Retail Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan
• Membership sales commissions and bonuses depending on performance
• Full and/or Part time available
• FREE lashes and discounted services & products
• Ongoing training and support

In this role you will:

• Promote and sell Amazing Lash Studio Memberships and retail products
• Answer phone calls, book appointments, and enthusiastically greet guests
• Make outbound calls, send texts, and email guests daily
• Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
• Maintain cleaning, organizing, and maintenance of lobby and studio public areas

What we are looking for:

• A reliable go-getter with an understanding of the sales process
• Someone outgoing, self-sufficient, and motivated
• Ability to responsibly open and close the studio; this is a key holder position!
• A professional appearance at all times

Legal Disclaimer

©2023 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.