Job Posting Title Part-Time Associate, Special Events & Operations

USTA National Campus; United States; On-site; USD 22,000 - 23,000; Full time

Job summary

USTA New England is seeking an on-site Event Support Associate to help run daily facility operations at the National Campus and serve as the primary on-site events contact. You will coordinate event-day logistics, assist with meetings, and provide timely operational updates to ensure smooth execution from setup through completion.

Ideal candidates are digitally proficient with Google Workspace and event management platforms, highly organized, detail-oriented, and willing to work weekends on

Qualifications

• Proficient with Google Workspace (Docs, Sheets, Forms, Slides).
• Strong verbal and written communication skills.
• Excellent attention to detail and multi-tasking ability.
• Organized with time-management skills for fast-paced events.
• Able to work across departments and adapt quickly.

Responsibilities

• Support daily facility operations at the National Campus.
• Serve as primary on-site Special Events contact for assigned events.
• Coordinate event-day logistics and communicate with organizers and participants.
• Provide timely updates and operational communications to campus channels.
• Assist with meetings and room setup, catering, and on-site needs.
• Support planning and execution of National Campus special events.
• Assist with event proposals, site inspections, and pre-event meetings.
• Collaborate cross-functionally to meet operational needs.

Skills

Digital proficiency

Effective communication

Detail orientation

Highly organized

Collaborative

Weekend availability

Tools

Google Workspace

Serve Tennis

Monday.com

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Support daily facility operations and administrative needs to ensure efficient and seamless operations at the National Campus.

• Serve as the primary on-site Special Events team contact for assigned events, ensuring successful event execution from setup through completion.

• Coordinate event-day logistics, including event preparation, responding to on-site needs, communicating with event organizers and participants, and collaborating with the Courts & Grounds team and Manager on Duty (MOD).

• Provide timely event updates and operational communications through the Campus Update chat and other designated communication channels.

• Assist with meetings hosted at the National Campus, ensuring a high-quality experience for both internal and external attendees.

• Coordinate meeting logistics, including room setup and breakdown, food and beverage orders, and on-site quality control for classrooms, multipurpose rooms, and other meeting spaces.

• Support the planning, coordination, and execution of National Campus special events as assigned.

• Assist the Special Events department with event proposals, contracts, site inspections, pre-event meetings, and other event planning activities.

• Provide operational and logistical support for community and partnership events as needed.

• Collaborate cross-functionally with campus departments and team members to support operational needs and event success.

• Perform other duties as assigned.

Who You Are

• Digitally Proficient: Comfortable using Google Workspace (Docs, Sheets, Forms, and Slides), Serve Tennis, Monday.com, and other relevant software and technology platforms.

• Effective Communicator: Demonstrates excellent verbal, written, and interpersonal communication skills, with the ability to interact professionally with colleagues, event organizers, participants, and external partners.

• Detail-Oriented: Maintains a high level of accuracy and attention to detail while managing multiple tasks and responsibilities.

• Highly Organized: Possesses strong organizational and time-management skills, with the ability to prioritize tasks and adapt to changing operational needs.

• Collaborative and Adaptable: Works effectively across departments, takes initiative, and demonstrates a flexible, solutions-oriented approach in a fast-paced environment.

• Flexible Availability: Willing and able to work weekends on event schedules and operational needs.

• This position is designated as on-site and requires the employee to be physically present at the National Campus on designated setup and event days to fulfill the essential responsibilities of the role.

The expected salary for this position is $16.00- $17.00hourly rate. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.