Part-Time Associate, Special Events & Operations

USTA; Orlando (FL); On-site; USD 22,000 - 23,000; Full time

Job summary

USTA is seeking a dedicated on-site Events Assistant to support daily facility operations at the National Campus in Orlando. The role requires coordinating event-day logistics, serving as the primary on-site contact for Special Events, and ensuring a high-quality experience for attendees and organizers.

The position is on-site with weekend availability, working within the Special Events department, and reports to the National Campus team. Compensation is hourly and varies by experience.

Qualifications

• Digitally proficient with Google Workspace and project management platforms.
• Excellent verbal and written communication.
• Strong attention to detail and organizational skills.
• Willing and able to work weekends on event schedules and operational needs.

Responsibilities

• Support daily facility operations and administrative needs at the National Campus.
• Serve as the on-site Special Events contact for assigned events; manage setup to completion.
• Coordinate event-day logistics, including preparation, on-site needs, and coordination with organizers.
• Provide timely event updates through Campus Update chat and other channels.
• Assist with meetings hosted at the National Campus and coordinate room setups and food/bev orders.
• Plan, coordinate, and execute National Campus special events as assigned.
• Support event proposals, contracts, site inspections, pre-event meetings, and planning activities.
• Provide operational support for community and partnership events.
• Collaborate cross-functionally with campus departments to support operations and event success.
• Perform other duties as assigned.

Skills

Digitally proficient

Effective communicator

Detail oriented

Highly organized

Collaborative and adaptable

Flexible availability

Tools

Google Workspace

Monday.com

Serve Tennis

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Support daily facility operations and administrative needs to ensure efficient and seamless operations at the National Campus.




• Serve as the primary on-site Special Events team contact for assigned events, ensuring successful event execution from setup through completion.




• Coordinate event-day logistics, including event preparation, responding to on-site needs, communicating with event organizers and participants, and collaborating with the Courts & Grounds team and Manager on Duty (MOD).




• Provide timely event updates and operational communications through the Campus Update chat and other designated communication channels.




• Assist with meetings hosted at the National Campus, ensuring a high-quality experience for both internal and external attendees.




• Coordinate meeting logistics, including room setup and breakdown, food and beverage orders, and on-site quality control for classrooms, multipurpose rooms, and other meeting spaces.




• Support the planning, coordination, and execution of National Campus special events as assigned.




• Assist the Special Events department with event proposals, contracts, site inspections, pre-event meetings, and other event planning activities.




• Provide operational and logistical support for community and partnership events as needed.




• Collaborate cross-functionally with campus departments and team members to support operational needs and event success.




• Perform other duties as assigned.

Who You Are

• Digitally Proficient: Comfortable using Google Workspace (Docs, Sheets, Forms, and Slides), Serve Tennis, Monday.com, and other relevant software and technology platforms.




• Effective Communicator: Demonstrates excellent verbal, written, and interpersonal communication skills, with the ability to interact professionally with colleagues, event organizers, participants, and external partners.




• Detail-Oriented: Maintains a high level of accuracy and attention to detail while managing multiple tasks and responsibilities.




• Highly Organized: Possesses strong organizational and time-management skills, with the ability to prioritize tasks and adapt to changing operational needs.




• Collaborative and Adaptable: Works effectively across departments, takes initiative, and demonstrates a flexible, solutions-oriented approach in a fast-paced environment.




• Flexible Availability: Willing and able to work weekends on event schedules and operational needs.

This position is designated as on-site and requires the employee to be physically present at the National Campus on designated setup and event days to fulfill the essential responsibilities of the role.

The expected salary for this position is $16.00- $17.00hourly rate. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.