Job Posting Title HVAC Install Manager

Justcallheritage; Boxborough (MA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Insurance (Medical/Dental/Vision)

Life & Disability Insurance

PTO & Holidays

Referral Bonuses

Career growth & leadership development

Job summary

Heritage Home Service in Boxborough, MA is seeking an HVAC Install Manager to lead our residential installation team. This hands-on leadership role emphasizes developing people, driving operational excellence, and delivering an outstanding customer experience.

You will manage day-to-day installation operations, scheduling and dispatch, ensure safety and quality, and collaborate with sales, service, and warehouse teams to complete projects on time and within budget.

Qualifications

• HVAC installation experience with strong residential system knowledge.
• Proven leadership experience managing or supervising field teams.
• Strong communication, organizational, and problem-solving skills.
• Knowledge of safety regulations, installation best practices, and building codes.
• Experience driving team performance, productivity, and customer satisfaction.
• Proficiency with field service software and reporting tools.
• Valid driver's license.

Responsibilities

• Lead, coach, and develop a team of HVAC installers through regular performance management, training, and mentorship.
• Manage day-to-day installation operations, scheduling, dispatch coordination, and project execution.
• Foster a culture of accountability, safety, teamwork, and continuous improvement.
• Provide technical support and guidance on complex installations and field challenges.
• Partner with sales, service, warehouse, and operations teams to ensure smooth project completion.
• Monitor quality standards, job costs, labor efficiency, and department performance metrics.
• Resolve escalated customer concerns and ensure outstanding service experiences.
• Support hiring, onboarding, and retention of top installation talent.
• Participate in on‑call rotation and assist during urgent customer or operational needs

Skills

HVAC Installation

Leadership

Communication

Safety & Codes

Team Performance

Field Service Software

Driver's License

Job description

Overview

Join Heritage Home Service as an HVAC Install Manager in Boxborough, MA!

Heritage Home Service has been a trusted name in residential HVAC and plumbing throughout Massachusetts for decades. Built on a foundation of craftsmanship, integrity, and exceptional customer care, we provide a supportive, family-oriented environment where employees are empowered to grow, lead, and thrive.

We're looking for an experienced HVAC Install Manager to lead our residential installation team. This is a hands‑on leadership role for someone who can develop people, drive operational excellence, and deliver an exceptional customer experience.

Responsibilities:

• Lead, coach, and develop a team of HVAC installers through regular performance management, training, and mentorship
• Manage day‑to‑day installation operations, scheduling, dispatch coordination, and project execution
• Foster a culture of accountability, safety, teamwork, and continuous improvement
• Provide technical support and guidance on complex installations and field challenges
• Partner with sales, service, warehouse, and operations teams to ensure smooth project completion
• Monitor quality standards, job costs, labor efficiency, and department performance metrics
• Resolve escalated customer concerns and ensure outstanding service experiences
• Support hiring, onboarding, and retention of top installation talent
• Participate in on‑call rotation and assist during urgent customer or operational needs

Qualifications:

• HVAC installation experience with strong residential system knowledge
• Proven leadership experience managing or supervising field teams
• Strong communication, organizational, and problem‑solving skills
• Knowledge of safety regulations, installation best practices, and building codes
• Experience driving team performance, productivity, and customer satisfaction
• Proficiency with field service software and reporting tools
• Valid driver's license

Benefits:

• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and holidays
• Employee discounts and referral bonuses
• Career growth and leadership development opportunities

Compensation

Salary: $110,000 - $130,000 annually (based on experience and bonuses)

Apply Today!

Heritage Home Service is where skilled professionals become inspiring leaders. If you're ready to take charge of a high‑performing HVAC install team and help shape the future of residential comfort, we want to hear from you.

Heirtage Home Services may conduct a pre‑employment background check and drug screening in accordance with applicable laws.