Job Posting Title Drain Advisor (Weekend Included)

Atchley Air; Northern (KY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Term Life Insurance

401(k) Matching

Paid Holidays

Paid PTO

Job summary

Atchley Air is seeking a skilled Drain Technician to identify and fix drainage issues, including clogs, root intrusion, and sewer line problems. You will use video inspection and hydro-jetting, educate customers on best practices, and promote maintenance packages while upholding safety and quality standards. We offer commission pay based on experience, with hours from 7:00 a.m.

to 5:00 p.m. and a schedule of Thursday through Monday.

Qualifications

• 1+ years of plumbing or drain experience.
• Drain endorsement required.
• Valid driver's license.
• Familiarity with diagnosis and repair of residential plumbing issues.
• Strong knowledge of plumbing systems, equipment, and fixtures.
• Good communication and interpersonal skills.

Responsibilities

• Identify and resolve drainage issues, including clogs, slow-moving water, sewer line backups, and root intrusion.
• Utilize video inspection and hydro-jetting to provide efficient, accurate solutions.
• Recommend and sell additional services to improve system performance (drain cleaning, preventive maintenance, sewer camera inspections, drain replacement).
• Speak professionally with customers, team members, and vendors.
• Manage stress and difficult customer situations.
• Work a flexible schedule based on business needs.
• Operate company vehicles and follow all laws; maintain vehicle cleanliness and routine maintenance.
• Diagnose and troubleshoot drain problems and perform drain cleaning, unclogging, and repair.
• Install, repair, and maintain drainpipes, fittings, and fixtures.
• Provide excellent customer service and ensure satisfaction.
• Maintain detailed service records with before/after photos.
• Educate customers on best practices for their drain systems.

Skills

Plumbing experience

Drainage diagnosis

Customer service

Communication skills

Valid Driver's License

Education

Journeyman or Tradesman license (preferred)

Job description

Who We Are

Here at Atchley Air Cooling, Heating, Plumbing & Electrical wehave hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determinesyour paycheck!

What's It Like to Work Here

We'refun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth andwe'llbe encouraging it at every step.

What You Will Do:

• Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
• Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
• Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
• Ability to speak and maintain professionalism to customers, team members, and vendors.
• Ability to manage stress, difficult or emotional customer situations.
• Ability to work a flexible schedule and maintain attendance based on business needs.
• Operating company vehicles and will be expected to follow all state and federal laws, as well as, maintaining the cleanliness and routine maintenance of the vehicle.
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
• Install, repair, and maintain drainpipes, fitting, and fixtures
• Provide excellent customer service and ensure customer satisfaction.
• Maintain detailed records of services, including documenting pictures of before and after services have been completed.
• Educate customers on best practices for their drain systems.
• Adhere to company safety protocols and procedures.
• Attend appropriate safety training as required by the company.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Need:

• 1+ Years of Plumbing or Drain experience
• Drain Endorsement (required)
• Journeyman or Tradesmen License (preferred)
• Valid Driver's License
• Familiarity with diagnosis and repair of residential plumbing issues
• Strong knowledge of plumbing systems, equipment, and fixtures
• Good communication and interpersonal skills

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employeeis regularly required tostand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee isfrequentlyrequired to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds,frequentlylift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds.The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperceptionand ability to adjust focus.

The employee isfrequentlyexposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

• Commission Pay based on experience

• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)

• Days: Thursday, Friday, Saturday, Sunday, Monday

Benefits

• Medical, Prescription, Dental, Vision Insurance

• Disability and Term Life Insurance

• Matching 401(k)

• Paid Holidays

• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

We are an Equal Employment Opportunity Employer

Posted Max Pay Rate

USD $80,000.00/Yr.

Posted Min Pay Rate

USD $50,000.00/Yr.