Job Posting Title Client Support Specialist

Damar Services, LLC; Richmond (IN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Damar Advantage discounts

Tuition Assistance up to $5,000/year

401(k) plan

Life Insurance

Disability Insurance

Paid Holidays

PTO

Job summary

Damar Services, LLC in Richmond, IN is seeking a Resource Specialist on-site for a full-time role. The position supports safe client environments and assists direct care staff while developing leadership skills.

Starting pay is $17.00 per hour, with schedules including 6:00 am–2:00 pm, 10:00 am–6:00 pm, or 2:00 pm–10:00 pm on first and second shifts. A valid Indiana driver’s license and a high school diploma or GED are required, along with pre-employment screenings.

Qualifications

• Must be at least 21 to work in Children's Residential program.
• High school diploma or GED required.
• Valid Indiana driver’s license and driving record meeting insurer requirements.
• Clear of felony convictions or disqualifying charges.
• Pre-employment drug screen and physical required.
• Background screening must be completed successfully.

Responsibilities

• Respond to crises and lead de-escalation efforts across programs.
• Implement high-risk behavior precautions and safety measures.
• Support client and staff wellbeing; provide training during events.
• Understand and follow behavior support plans for high acuity clients.

Skills

Crisis management

Behavior support

Safety focus

Training & coaching

Education

High school diploma or GED

Tools

Driver's license

Job description

Resource Specialist

Richmond, IN (On-site) | Full-Time

Starting pay: $17.00 an hour!

Employees at Damar aren't just part of a workforce - they're part of a mission-driven team making a real difference in people's lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services.

We serve more than 1,500 individuals each day through a broad range of programs, including:

• Applied Behavior Analysis (ABA) clinics
• Residential and group home services for children and adults
• Intensive behavioral interventions and diagnostic services
• Community-based support for child welfare and juvenile justice-involved families
• Primary and outpatient behavioral healthcare

Driven by our belief that quality care should be accessible to all, Damar launched Damar Health Services to bring innovative, effective healthcare to underserved communities. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years!

Damar is currently seeking a Resource Specialist to join our team. Our Resource Specialist position on our is one of Damar's most unique positions, striving to keep the environment safe for our clients, and provide support for our other direct care staff. It is a great role that builds leadership skills while still making a difference in our clients' lives!

Schedule

• 1st shift (6:00 am - 2:00 pm)
• 1st shift (10:00 am - 6:00 pm)
• 2nd shift (2:00 pm - 10:00 pm)

(Preferred shift may not be available at time of application.)

Key Responsibilities

• Effectively responds to and manages crisis situations for all Damar programs - taking the leadership role in de-escalation and/or intervention when needed
• Initiates special precautions for clients that exhibit and meet high risk behavior criteria
• Takes appropriate action regarding any events that affect the mental and physical well-being of the residents, including but not limited to, providing client and staff support, informal training and crisis management
• Understands behavior support plans for high acuity clients

Qualifications and Skills

• Be at least 21 to work in our Children's Residential program however, we have Direct Support Professional roles for those between 18-21 so we encourage you to apply for the Direct Support Technician role if you are not 21 or over
• Be able to provide formal proof of a high school diploma or GED
• Valid Indiana driver's license and driving record that meets eligibility requirements of Damar's insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment drug screen and physical
• Favorably meet and maintain Damar's background screening

Benefits and Perks

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $5,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Essential Job Functions

The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.

The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.

Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.

Each essential function must be performed satisfactorily, with or without reasonable accommodation.

Damar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at [e-mail]. Requesting a reasonable accommodation will not adversely affect your consideration for employment.

Damar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing- or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law.

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