Paraprofessional- Job Mentor

Work Skills Corporation (WSC)

Ann Arbor (MI)

On-site

USD 21,000 - 30,000

Part time

14 days+

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Job summary

Work Skills Corporation (WSC) seeks a Washtenaw Area Job Mentor to provide on-the-job coaching and training for participants with barriers, helping them learn tasks and professional behavior. The role develops individualized rehabilitation plans and collaborates with employers and families to support long-term job retention.

Responsibilities include preparing progress reports, guiding participants, and ensuring adherence to quality standards while maintaining strong communication with the team

Qualifications

High school diploma or equivalent; experience in rehabilitation or related human service field preferred.
Must have reliable transportation and ability to travel within a multi-county area.
Excellent interpersonal and communication skills; ability to work with diverse participants.

Responsibilities

Provide direct, on-the-job coaching and training for participants.
Develop individualized rehabilitation plans and implement behavior-modeling techniques.
Educate employers about participant abilities and barriers to employment.
Prepare timely progress reports and share feedback with staff and families.
Collaborate with program staff to promote inclusive workplaces and job retention.

Skills

Teamwork

Ethical Conduct

Communication

Computer Proficiency

Attention to Detail

Results Driven

Organizational Skills

Time Management

Customer Focus

Flexibility

Education

High school diploma or equivalent

Job description

Washtenaw Area Job Mentor

Reports to: Training Services Supervisor or Employment Specialist Supervisor

Objective

The Job Mentor supports individuals with barriers receiving services from Work Skills Corporation (WSC) by providing direct, on-the-job coaching, training, and guidance to help participants develop workplace skills, adapt to new environments, and achieve greater independence. The Job Mentor works collaboratively with employers, program staff, and families to foster inclusive workplaces and promote long-term job retention.

Areas & Responsibilities

Job Training:
- Assists persons-served in learning job tasks, workplace expectations, and appropriate social and communication skills.
- Develops individualized rehabilitation plans.
- Utilizes behavior-modeling techniques to ensure that the person-served learns appropriate work behavior.
- Educates employer regarding the abilities and functional limitations of the person-served and address barriers to maintaining employment.
- Utilizes fading techniques to help persons-served become more independent in performing tasks and trains follow-up staff when appropriate.
Program-Specific Reporting:
- Prepare and submit timely progress reports based on program requirements, tracking participant development and employment outcomes.
- Provides ongoing feedback to both persons-served and team members.
Quality Standards Compliance:
- Apply and maintain knowledge of Work Skills Corporation’s required quality standards, ensuring all services and interventions meet or exceed organizational and accreditation requirements.

Essential Functions

Regularly sit, stand, walk, and use hands to handle or feel.
Observe visual and auditory cues from clients.
Communicate effectively in person, by phone, and in writing.
Review and analyze complex documents and data.
Perform repetitive motions with hands and wrists using a computer keyboard.
Occasionally lift or move up to 25 pounds.
Ability to drive to various employment sites, meet with clients, and attend trainings as needed.

Competencies

Teamwork Orientation – Ability to work collaboratively with colleagues, participants, and referring agents to achieve shared goals and foster a supportive work environment.
Ethical Conduct – Commitment to maintaining professional integrity, following ethical and compliance guidelines, and adhering to WSC’s policies and practices, ensuring confidentiality and client well-being.
Personal Effectiveness/Credibility – Demonstrates reliability and a strong work ethic to build trust with participants and colleagues.
Computer Proficiency – Skilled in using computer software, including MS Office and data management systems, to manage participant information and prepare reports.
Thoroughness – Attention to detail in scheduling, report preparation, and data collection to ensure high standards and accuracy.
Results Driven – Focuses on achieving positive employment outcomes for participants and meeting organizational goals.
Organizational Skills – Strong ability to manage multiple tasks, schedules, and maintain accurate records to ensure smooth operations.
Communication Proficiency – Effectively communicates with participants, referring agents, and employers, both verbally and in writing.
Time Management – Prioritizes tasks and manages workload to meet deadlines and fulfill participant needs in a timely manner.
Customer/Client Focus – Strong focus on understanding and meeting the needs of participants and referring agents, ensuring their satisfaction and success.
Flexibility – Adapts to changing demands, schedules, and participant needs to provide the best possible service and outcomes.

Supervisory Responsibilities

None

Work Environment

Assignments vary in location and types of employers (e.g. retail, manufacturing, service). Working hours vary dependent upon job coaching assignments. The position is classified as part-time.

Physical Demands

Ability to sit, stand, walk and occasionally lift or carry up to 25 pounds.

Education and Experience

High school diploma or its equivalent. Experience in a rehabilitation or related human service field is desirable.

Additional Eligibility Requirements

Must have access to reliable transportation as position may require frequent travel within a multi-county area.

EEO Statement

WSC is an equal opportunity employer and actively seek to recruit, hire, develop, and promote qualified individuals from all backgrounds, including those who are historically underrepresented, and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. WSC is dedicated to ensuring a fair and equitable work environment for all employees and to promoting diversity in all aspects of our operations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

FLSA Classification

Non-exempt

Pay and Fringe Benefits

Pay commensurate with Work Skills Corporation Salary Range Schedule. Fringe benefits per Work Skills Corporation’s Benefit Guide.

Work Skills Corporation Is An Equal Opportunity Employer

EEO/AA Employer/Vet/Disabled. WSC provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation for Applying Notice