Job Coach & Employment Support Specialist

Citizen Advocates; Town of Malone (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Citizen Advocates, Inc. is seeking an Employment Support Professional to help individuals succeed in the workplace in Malone, NY. You will learn job tasks, teach soft skills, and address barriers to maintain employment.

You will mentor on-site, coordinate with supervisors and plan writers, document progress, and participate in required trainings while upholding confidentiality and agency policies.

Qualifications

• High school diploma or GED required.
• Must have valid driver’s license and reliable transportation.

Responsibilities

• Coach, mentor and support individuals at their jobs.
• Assist individuals in learning and adapting to new work environments; communicate with supervisors and coworkers.
• Model appropriate work behaviors and help identify barriers with creative solutions.
• Work with individuals at job sites to overcome obstacles and maintain employment.
• Communicate with employers to address issues and develop strategies to support progress.
• Maintain contact with plan writers to report progress and concerns.
• Perform assessments to understand learning styles, challenges and strengths.
• Complete required service documentation promptly and accurately.
• Review employment plans and work on set goals.
• Process billing forms and other required documents; ensure compliance with policies.
• Protect confidentiality and participate in trainings as required.

Skills

Communication

Listening

Problem solving

Patience & flexibility

Education

High school diploma or GED

Job description

Citizen Advocates, Inc. is seeking an Employment Support Professional to help individuals succeed in the workplace in Malone, NY. You will learn job tasks, teach soft skills, and address barriers to maintain employment.

You will mentor on-site, coordinate with supervisors and plan writers, document progress, and participate in required trainings while upholding confidentiality and agency policies.