Job Coach/ Employment Specialist - Morganton

Universal Mental Health Services; Morganton (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Teladoc / Telehealth

401(k) with company match

Job summary

Universal Mental Health Services is seeking a Job Coach to support people with disabilities in Burke County and surrounding areas. You will provide job coaching, on-the-job training, and tailored support to help individuals reach employment goals.

The role emphasizes compassionate communication, organization, and building relationships with individuals, employers, and teams to enable successful outcomes in the community.

Qualifications

• Degree in human services or related field preferred.
• Previous job coaching or supported employment experience preferred.
• Experience working with people with disabilities preferred.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational, problem-solving, and critical-thinking skills.
• Ability to work a flexible schedule; some evenings, nights and weekends may be required.
• Valid driver's license and reliable transportation required.

Responsibilities

• Work one-on-one with individuals to identify vocational interests, skills, and employment goals.
• Assist with resume development, job searching, applications, interviewing, and job placement.
• Provide on-the-job training and coaching to help individuals learn job duties and succeed in the workplace.
• Support individuals in matching employment opportunities with their strengths, abilities, and interests.
• Develop and implement individualized employment and training plans.
• Help individuals identify and overcome barriers to employment.
• Build relationships with local businesses and employers to support job development efforts.
• Advocate for reasonable workplace accommodations when needed.
• Maintain accurate documentation and complete required reports in a timely manner.
• Collaborate with team members, families, and employers to support successful outcomes.

Skills

Communication skills

Organization

Problem solving

Critical thinking

Written communication

Verbal communication

Flexible schedule

Driver's license

Education

Degree in human services or related field

Job description

Job Coach

We are seeking a Job Coach to support people with disabilities in obtaining and maintaining employment in Burke County and surrounding areas. In this role, you will provide job coaching, on-the-job training, and individualized support tailored to each person's goals, strengths, and needs. The ideal candidate is compassionate, organized, and a strong communicator who can build positive relationships with individuals, employers, and team members.

Pay

Competitive Pay

Responsibilities

• Work one-on-one with individuals to identify vocational interests, skills, and employment goals
• Assist with resume development, job searching, applications, interviewing, and job placement
• Provide on-the-job training and coaching to help individuals learn job duties and succeed in the workplace
• Support individuals in matching employment opportunities with their strengths, abilities, and interests
• Develop and implement individualized employment and training plans
• Help individuals identify and overcome barriers to employment
• Build relationships with local businesses and employers to support job development efforts
• Advocate for reasonable workplace accommodations when needed
• Maintain accurate documentation and complete required reports in a timely manner
• Collaborate with team members, families, and employers to support successful outcomes

Qualifications

• Degree in a human services, business, or related field preferred
• Previous job coaching or supported employment experience preferred
• Experience working with people with disabilities preferred
• Strong interpersonal, written, and verbal communication skills
• Excellent organizational, problem-solving, and critical-thinking skills
• Ability to work a flexible schedule; some evenings, nights, and weekends may be required during job training
• Valid driver's license and reliable transportation required

Benefits

• Medical insurance (full-time employees only)
• Dental insurance
• Vision insurance
• Telehealth / online doctor access (Teladoc)
• 401(k) with company match

Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities, and substance use challenges achieve their full potential to live, work, and grow in the community.

As a CARF-accredited, statewide community human services organization, Universal provides integrated, person-centered services across mental health, developmental disabilities, and substance use programs.