Job Coach

St. Mary’s Food Bank; Phoenix (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health plan at no cost to you

Tuition reimbursement

401(k) with employer match

Vision and Dental coverage

HSAs and FSAs

Disability insurance

Employee Assistance Program

Paid holidays and PTO

Job summary

St. Mary’s Food Bank in Phoenix, AZ seeks a Skills Center Job Coach to help students and graduates secure employment through active job search and partner relations. You will work with warehousing and culinary employers, coach job readiness, schedule interviews, and maintain strong employer ties.

Travel and public speaking may be involved; you’ll help students overcome barriers, document progress, and support a mission to feed Arizona communities with dignity.

Qualifications

• Valid AZ Driver's License required.
• Strong desire and ability to help at-risk individuals from diverse backgrounds.
• Previous job coaching, training, and/or outreach experience preferred.
• Ability to identify trends and adjust strategies accordingly.
• Strong relationship-building and communication skills.
• Excellent organization and time management; able to multitask.
• Comfortable with ambiguity and changing priorities.
• Able to converse clearly with a wide range of audiences.
• Proficient in Microsoft Office suite.

Responsibilities

• Create necessary paperwork and resumes for student job searches.
• Coordinate with external partners on employment opportunities and mock interviews.
• Schedule and conduct off-site tours at employer sites.
• Lead job readiness classes and manage job search processes.
• Assess student qualifications and liaise with employers per program criteria.
• Maintain relationships with employment partners and track data in Zoho.
• Ensure positive student experiences and report progress and challenges.
• Serve as main contact for job search inquiries and outreach.
• Conduct tours for prospective students and partners.
• Share feedback from local employers and represent SMFBA publicly.

Skills

Valid AZ Drivers License

Helping at-risk individuals

Job coaching experience

Outreach experience

Trend identification

Relationship building

Organization & time management

Multi-tasking

Communication skills

Microsoft Office

Education

Bachelors degree and/or two years experience in a related position

Tools

Zoho CRM

Job description

Put your talent to work for a great cause: helping the hungry.

At St. Mary’s Food Bank , we’re more than just a place to work — we’re a team on a mission: Bridging the gap for Arizona communities with nourishment for today and hope for tomorrow.

Every day, thousands of Arizonans c ount on us for much needed food — and every team member plays a role in making that happen. Whether you’re in a warehouse, an office, or out in the community, the work you do here directly helps someone in need.

If you’re ready to put your passion to work and be part of a team that cares deeply about the community, we have opportunities waiting for you.

Let’s make a difference together.

What we have to offer:

Health

• An employee-only medical plan at no cost to you
• Four low-cost employee-only, spouse and/or family member medical plan
• Health Savings Account (HSA) generously funded by the employer
• Flexible Spending Account
• Basic Life and AD&D Insurance
• Short & Long Term Disability

Time Off

• 15 PTO days, accrued bi-weekly, that increases with length of service
• 40 hours of Personal/Sick time
• 8 Paid Holidays
• Competitive Pay
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• 401(k) Retirement Savings Plan with a generous employer match
• Parties & Events
• Wellness Program
• Employee Engagement Committee
• Employee Assistance Program

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, political affiliation, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

The Skills Center Job Coach works with applicants, current students and graduates to secure employment through active job search and partner relationship. The Job Coach works with a wide variety of employer partners in warehousing and culinary industries.

Job Responsibilities

• Creates necessary paperwork and communication relating to student job search needs including job search plans, resumes, and copies of certifications
• Communicates with external partners regarding student employment opportunities and schedules/coordinates mock interviews for students
• Schedule and conduct off site tours at employer sites
• Completes all steps of the job search process including teaching job readiness class, searching for jobs, scheduling interviews, and accepting employment
• Reviews student qualifications and partners with the employers according to program criteria
• Maintains and strengthens existing relationships with employment partners
• Enters and maintains Zoho database with student’s job search plans and employer information
• Works proactively to ensure all students have a positive experience during the job search process
• Gathers information regarding student’s individual progress, goals, and challenges from program staff and instructors
• Main contact for all job search related inquiries
• Conducts tours of Skills Center to prospective students, agency partners, and business partners
• Shares feedback from local employers
• Speaks on behalf of SMFBA in public settings

Education

• Bachelors degree and/or two years experience in a related position

Required Skills/Qualifications/Abilities

• Valid AZ Drivers License
• High desire, motivation and comfort level helping at-risk individuals of diverse ethnic and educational backgrounds facing significant personal barriers to achieve greater self-sufficiency in their life through job training and placement. Includes working with individuals incarnated pre-release.
• Previous job coaching, training, and/or outreach experience
• Ability to identify trends and adjust strategies
• Ability to foster and build positive relationships with others in all situations
• Excellent organization and time management skills
• Ability to manage multiple tasks simultaneously
• Ability to effectively deal with ambiguity
• Able to shift gears comfortably
• Can assess and act without having the total picture
• Well spoken in person and on the phone
• Excellent presentation skills
• Proven ability to handle adversity in a calm, professional, and confident manner
• Ability to be compassionate and non-judgmental
• Able to communicate with a wide range of individuals at varying levels of responsibility
• Excellent written and verbal communication skills and the ability to speak persuasively to a variety of audiences including funders, agency partners, staff, students, Senior Staff, and Board Members
• Proficient in Microsoft Office

Preferred

• Application of pertinent employment laws, rules and regulations as applicable to students
• General knowledge foodservice/warehousing

What we offer

• Competitive Compensation Package:
  • Competitive Pay starting at $50,000/year
    • Tuition Assistance
    • Employee Referral Bonus Program
    • 401(k) Retirement Savings Plan with a generous employer match
• Medical and Insurance Coverage
  • An employee-only medical plan at no cost to you
  • 4 low-cost employee-only, spouse and/or family member medical plans
  • Vision and Dental coverage
  • Health Savings Account generously funded by the employer and Flexible Spending Account options
  • Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
  • Employee Assistance and Wellness Programs
  • Optional Pet Insurance and Legal Shield Identity Theft offering
• Time Off
  • 15 PTO days, accrued bi-weekly, that increases with length of service
  • 40 hours of Personal/Sick time
  • 8 Company Paid Holidays

This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

Qualified candidates are invited to submit their resume to: https://www.stmarysfoodbank.org/careers/

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.